Known Recalls

Model year record

2011 COLLINS School BUS

1 recall campaign on file for this model year. No owner complaints on file.

Recalls

Recall campaignNHTSA 18V696000

Seats

Component
Seats
Manufacturer
Collins Bus Corporation
Vehicles affected
1,705
Reported to NHTSA
2018-10-05
Owners notified
2018-12-21

Defect description

Collins Bus Corporation (Collins) is recalling certain 2011-2018 Collins SL, SH, DH, DE, and TH school buses, built on Promaster chassis, equipped with CE White/HSM SB11-30" series, standard, unbelted, school bus seats, or SB11-30" series school bus seats with lap belts only. The foam in the knee impact area of the lower seat back may not absorb enough impact in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 222, "School Bus Passenger Seating and Crash Protection."

Safety risk

If the seat foam does not absorb enough impact energy, it can increase the risk of injury in the event of a crash.

Manufacturer remedy

Collins will notify owners, and dealers will install additional foam into the seat backs, free of charge. The recall began December 21, 2018. Owners may contact Collins customer service 1-800-533-1850, extension 424. Collins' number for this recall is 18e056.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

No complaints recorded for this model year.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.