Known Recalls

Model year record

2020 COLLINS SH

1 recall campaign on file for this model year. No owner complaints on file.

Recalls

Recall campaignNHTSA 22V699000

Equipment: other: labels

Component
Equipment: other: labels
Manufacturer
Collins Bus Corporation
Vehicles affected
3,514
Reported to NHTSA
2022-09-19
Owners notified
2022-11-21

Defect description

Collins Bus is recalling certain 2012-2020 Ford SL, Ford SH, Ford DH, Ford DE, Ford TH, Ford TL, Chevy DE, and Chevy DH school buses. The emergency exit label may be placed in the incorrect location and the lettering height may not be high enough. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."

Safety risk

In an emergency, the incorrect window label instructions may prevent or delay the use of the emergency exit, increasing the risk of injury.

Manufacturer remedy

Collins Bus will mail new labels, free of charge. Owner notification letters were mailed on November 21, 2022. Owners may contact Collins Bus' customer service at 1-800-533-1850 ext. 424.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

No complaints recorded for this model year.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.