Model year record

2002 COUNTRY COACH Intrigue

5 recall campaigns on file for this model year. 10 owner complaints on file.

Recalls

Recall campaignNHTSA 07V031000

Equipment: recreational vehicle/trailer

Component
Equipment: recreational vehicle/trailer
Manufacturer
COUNTRY COACH INC
Vehicles affected
2,406
Reported to NHTSA
2007-02-01
Owners notified
2007-03-19

Defect description

CERTAIN MOTOR HOMES EQUIPPED WITH A TWO-DOOR REFRIGERATOR, MANUFACTURED BY THE DOMETIC CORPORATION, MAY HAVE A DEFECT IN THE BOILER TUBE. PRESSURIZED COOLANT SOLUTION COULD BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.

Safety risk

RELEASE OF COOLANT UNDER CERTAIN CONDITIONS COULD IGNITE AND RESULT IN A FIRE.

Manufacturer remedy

COUNTRY COACH WILL BE WORKING WITH DOMETIC IN ORDER TO REPAIR THESE REFRIGERATORS (PLEASE SEE 06E076). A SECONDARY BURNER HOUSING WILL BE INSTALLED FREE OF CHARGE. THE RECALL BEGAN ON MARCH 28, 2007. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR COUNTRY COACH AT 1-800-452-8015.

Recall campaignNHTSA 03V109000

Equipment: recreational vehicle/trailer

Component
Equipment: recreational vehicle/trailer
Manufacturer
COUNTRY COACH INC
Vehicles affected
485
Reported to NHTSA
2003-03-26

Defect description

ON CERTAIN MOTORHOMES EQUIPPED WITH INTERNATIONAL THERMAL RESEARCH (ITR)HURRICANE HOT WATER HEATERS, THE ELECTRONIC CONTROL BOARD MAY ADVERSELY AFFECT SAFETY FEATURES IN SOME OF THE SYSTEMS PROTECTING AGAINST OVERHEATING AND POTENTIAL FIRE SITUATION.

Safety risk

IF THE SAFETY FEATURES DO NOT SHUT DOWN PROPERLY, THE HEATING SYSTEM CAN CONTINUE HEATING, POSSIBLY RESULTING IN A FIRE.

Manufacturer remedy

THE DEFECTIVE ELECTRONIC CONTROL BOARD WILL BE REPLACED. IN THE MEANTIME, CUSTOMERS SHOULD TURN THE SYSTEM OFF USING THE MASTER ON/OFF SWITCH LOCATED ON THE SIDE OF THE ELECTRONIC CONTROL BOX WHICH IS ADJACENT TO THE HEATER. OWNERS WHO TAKE THEIR MOTORHOMES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT ITR AT 1-800-755-1272 OR COUNTRY COACH AT 1-800-547-8015.

Recall campaignNHTSA 01V322003

Vehicle speed control: accelerator pedal

Component
Vehicle speed control: accelerator pedal
Manufacturer
COUNTRY COACH INC
Vehicles affected
194
Reported to NHTSA
2001-11-26
Owners notified
2001-12-03

Defect description

VEHICLE DESCRIPTION: MOTOR HOMES EQUIPPED WITH ELECTRONIC THROTTLE CONTROL/ACCELERATOR PEDALS SUPPLIED BY WILLIAMS CONTROLS INDUSTRIES. THE WELD ATTACHING THE CLEVIS TO THE PLATE HAS INSUFFICIENT PENETRATION AND COULD ALLOW THE CLEVIS TO SEPARATE FROM THE PLATE.

Safety risk

IF THE CLEVIS SEPARATED FROM THE PLATE WHILE THE VEHICLE WAS IN USE, THE VEHICLE WOULD RETURN TO IDLE, INCREASING THE RISK OF A CRASH.

Manufacturer remedy

DEALERS WILL REPLACE THESE PEDALS. OWNER NOTIFICATION IS EXPECTED TO BEGIN DURING DECEMBER 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT COUNTRY COACH AT 1-800-452-8015.

Recall campaignNHTSA 01V358000

Visibility: windshield wiper/washer

Component
Visibility: windshield wiper/washer
Manufacturer
COUNTRY COACH INC
Vehicles affected
21
Reported to NHTSA
2001-11-23
Owners notified
2001-12-03

Defect description

VEHICLE DESCRIPTION: MOTOR HOMES. THE WINDSHIELD WIPERS EQUIPPED WITH THE SMARTWHEEL OPTION WERE IMPROPERLY GROUNDED. THE IMPROPER GROUND CAUSES THE WIPER MOTORS AND BLADES TO PERIODICALLY STOP WHEN THE MOTOR HOME IS IN TRANSIT AT FREEWAY SPEEDS.

Safety risk

FAILURE OF THE WINDSHIELD WIPER MOTORS TO WORK COULD LEAD TO LOSS OF VISIBILITY DURING CRITICAL PERIODS WHEN WIPERS ARE NECESSARY, INCREASING THE RISK OF A CRASH.

Manufacturer remedy

DEALERS WILL CORRECTLY GROUND THE WINDSHIELD WIPER MOTOR CASE. OWNER NOTIFICATION BEGAN DECEMBER 3, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT COUNTRY COACH AT 1-800-452-8015.

Recall campaignNHTSA 01V111002

Service brakes, air: supply: compressor

Component
Service brakes, air: supply: compressor
Manufacturer
COUNTRY COACH INC
Vehicles affected
667
Reported to NHTSA
2001-06-26

Defect description

VEHICLE DESCRIPTION: MOTOR HOMES EQUIPPED WITH CUMMINS ISC AND ISL DIESEL ENGINES. THE INTERNAL FRONT BUSHING CAN SPIN, CAUSING DAMAGE TO THE AIR COMPRESSOR, AND POSSIBLY TO THE SPINDLE DRIVE AT THE REAR FACE OF THE AIR COMPRESSOR WHICH IS USED TO PROVIDE POWER TO THE VEHICLE HYDRAULIC PUMP. FAILURE OF THE AIR COMPRESSOR'S SPINDLE DRIVE COULD LEAD TO LOSS OF POWER ASSIST IF THE HYDRAULIC PUMP CEASES TO OPERATE.

Safety risk

WITHOUT POWER ASSIST, THE VEHICLE BECOMES VERY DIFFICULT TO TURN AND COULD POSSIBLY RESULT IN A VEHICLE CRASH.

Manufacturer remedy

CUMMINS WILL NOTIFY COUNTRY COACH CUSTOMERS AND REPLACE THE AIR COMPRESSOR FREE OF CHARGE. OWNER NOTIFICATION BEGAN MARCH 30, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CUMMINS CUSTOMER ASSISTANCE CENTER 1-800-343-7357.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Unknown or other3200 mi
Electrical system1200 mi
Electrical system: wiring1200 mi
Engine and engine cooling: exhaust system1200 mi
Equipment1
Fuel system, other1200 mi
Structure: body: door1200 mi
Tires1

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.