Known Recalls

Model year record

2019 CROSSROADS Redwood

1 recall campaign on file for this model year. 1 owner complaint on file.

Recalls

Recall campaignNHTSA 19V108000

Trailer hitches: fifth wheel assembly

Component
Trailer hitches: fifth wheel assembly
Manufacturer
Keystone RV Company
Vehicles affected
128
Reported to NHTSA
2019-02-19
Owners notified
2019-02-28

Defect description

Keystone RV Company (Keystone) is recalling certain 2019 Crossroad Redwood recreational trailers, equipped with MORryde Rubber Pin Boxes. The pin box mounting bolts may have been insufficiently tightened, possibly resulting in the trailer separating from the tow vehicle.

Safety risk

A separation of the trailer can increase the risk of a crash.

Manufacturer remedy

Keystone has notified owners, and dealers will properly tighten the mounting bolts for the pin box, free of charge. The recall began on February 28, 2019. Owners may notify Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 19-346.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Unknown or other192,430 mi

The 2018 model has roughly the same number of complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.