Known Recalls

Model year record

2011 CROSSROADS Rushmore

2 recall campaigns on file for this model year. No owner complaints on file.

Recalls

Recall campaignNHTSA 17V755000

Equipment

Component
Equipment
Manufacturer
Keystone RV Company
Vehicles affected
1,205,997
Reported to NHTSA
2017-11-22
Owners notified
2018-01-15

Defect description

Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Safety risk

In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Manufacturer remedy

Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.

Recall campaignNHTSA 11V280000

Electrical system

Component
Electrical system
Manufacturer
CROSSROADS RV
Vehicles affected
12
Reported to NHTSA
2011-05-06
Owners notified
2011-05-20

Defect description

CROSSROADS RV IS RECALLING CERTAIN MODEL YEAR 2011 RUSHMORE AND SEVILLE RECREATIONAL VEHICLES MANUFACTURED FROM JUNE 21, 2010, THROUGH DECEMBER 15, 2010. THE ELECTRICAL TRANSFER SWITCH WIRE WAS INSTALLED INCORRECTLY AND THE TRANSFER SWITCH COULD SEND 220 VOLT CURRENT INSTEAD OF 110 VOLT CURRENT THROUGH THE TRAILER'S ELECTRICAL SYSTEM.

Safety risk

THIS VOLTAGE INCREASE COULD LEAD TO OVERHEATING OF THE ELECTRICAL SYSTEM RESULTING IN A FIRE OR PROPERTY DAMAGE.

Manufacturer remedy

CROSSROADS WILL INSPECT AND IF NECESSARY REWIRE THE TRANSFER SWITCH TO THE CORRECT SPECIFICATION, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 20, 2011. OWNERS MAY CONTACT CROSSROADS RV AT 888-226-7496.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

No complaints recorded for this model year.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.