Model year record

2020 CRUISER RV Shadow Cruiser Ultra Lite

1 recall campaign on file for this model year. No owner complaints on file.

Recalls

Recall campaignNHTSA 20V140000

Equipment: other: labels

Component
Equipment: other: labels
Manufacturer
Heartland Recreational Vehicles, LLC
Vehicles affected
5
Reported to NHTSA
2020-03-11
Owners notified
2020-05-11

Defect description

Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2020 Shadow Cruiser Ultra Lite trailers. The Certification Label indicates an incorrect GVWR and axle rating. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."

Safety risk

An incorrect GVWR could result in the vehicle being overloaded and the axles failing, increasing the risk of a crash.

Manufacturer remedy

Heartland will notify owners and send them corrected replacement labels, free of charge. The recall began May 11, 2020. Owners may contact Heartland customer service at 1-877-262-8032.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

No complaints recorded for this model year.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.