Known Recalls

Model year record

2009 CUSTOM CAMPERS LS

1 recall campaign on file for this model year. No owner complaints on file.

Recalls

Recall campaignNHTSA 10V419000

Equipment

Component
Equipment
Manufacturer
NU WA INDUSTRIES, INC.
Vehicles affected
562
Reported to NHTSA
2010-09-21
Owners notified
2011-01-28

Defect description

NU WA IS RECALLING CERTAIN MODEL YEAR 2000-2010 RECREATIONAL TRAILERS EQUIPPED WITH DIMPLEX ELECTRAFLAME, SYMPHONY, OR OPTIFLAME BRANDED ELECTRIC FIREPLACES, STOVES, AND FIREPLACE INSERTS. THE PLUG IN REMOTE CONTROL RECEIVER FOR THE FIREPLACE CAN OVERHEAT.

Safety risk

AN OVERHEATED RECEIVER COULD CAUSE A FIRE.

Manufacturer remedy

NU WA IS WORKING WITH DIMPLEX AND DIMPLEX WILL PROVIDE OWNERS A FREE REPLACEMENT PLUG-IN REMOTE CONTROL KIT. THE SAFETY RECALL BEGAN ON JANUARY 28, 2011. OWNERS MAY CONTACT DIMPLEX NORTH AMERICA CUSTOMER SERVICE AT 1-888-346-7539.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

No complaints recorded for this model year.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.