Known Recalls

Model year record

2017 CUSTOM FIRE Side Mount Pumper

1 recall campaign on file for this model year. No owner complaints in our copy of the federal file.

Recalls

Recall campaignNHTSA 20V111000

Equipment

Component
Equipment
Manufacturer
Custom Fire Apparatus, Inc.
Vehicles affected
1
Reported to NHTSA
2020-02-26
Owners notified
2020-02-26

Defect description

Custom Fire Apparatus, Inc. (Custom Fire) is recalling one2017 In Side Mount Pumper vehicle equipped with a Smart Foam 6.5-12 system. The foam pump system can overheat and fail, causing fire fighting foam chemical to be unavailable to fight a fire.

Safety risk

If the fire fighting foam chemical injection is unavailable, it can impact the fire fighting and/or vapor mitigation efforts, which increases the risk of injury to bystanders and emergency personnel.

Manufacturer remedy

Custom Fire states that the affected vehicle has been remedied by Hale Products. The recall began August 16, 2019. Owners may contact Custom Fire customer service at 1-715-294-2555.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

No complaints in our copy of the federal file for this model year. The daily feed covers recent filings; older history appears only after a full-history rebuild.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.