Known Recalls

Model year record

2023 CUSTOM FIRE Spartan Metrostar RT

1 recall campaign on file for this model year. No owner complaints on file.

Recalls

Recall campaignNHTSA 23V316000

Power train: automatic transmission: control module (TCM/PCM/TECM)

Component
Power train: automatic transmission: control module (TCM/PCM/TECM)
Manufacturer
Custom Fire Apparatus, Inc.
Vehicles affected
2
Reported to NHTSA
2023-05-04
Owners notified
2023-05-31

Defect description

Custom Fire Apparatus, Inc. (Custom Fire) is recalling certain 2022-2024 Gladiator, Metro Star, FC-94 vehicles. After the fire truck is reversed, the transmission control module (TCM) may fail to achieve the 4th gear transmission lockup needed to initiate the water pump.

Safety risk

Failure to achieve 4th gear lock up may result in unexpected vehicle movement, increasing the risk of a crash. In addition, the water pump will not operate which can increase the risk of injury in an emergency.

Manufacturer remedy

Dealers will update the TCM software, free of charge. Both vehicles were repaired in May 2023. Owners may contact Custom Fire customer service at 1-715-294-2555.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

No complaints recorded for this model year.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.