CERTAIN TRANSIT BUSES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 217, "BUS EMERGENCY EXITS AND WINDOW RETENTION AND RELEASE." DUE TO CERTAIN SEATING ARRANGEMENTS, THE EMERGENCY EXIT RELEASE HANDLES DID NOT FALL IN THE ACCEPTABLE REGION SET FORTH BY THE STANDARD.
Safety risk
THE RELEASE MECHANISMS FOR THE REAR WINDOW MARKED AS AN "EMERGENCY EXIT" WERE PARTIALLY BLOCKED SO ACCESS TO THE MECHANISMS WOULD BE PARTIALLY OBSTRUCTED. THERE COULD BE CONFUSION IN LOCATING THE EMERGENCY EXIT RELEASE HANDLES IN THE EVENT OF A CRASH.
Manufacturer remedy
THE REAR WINDOW EMERGENCY EXIT STICKERS WILL NEED TO BE REMOVED. OWNERS ARE BEING PROVIDED WITH REMOVAL INSTRUCTIONS. OWNER NOTIFICATION IS EXPECTED TO BEGIN DURING NOVEMBER 2002. OWNERS WHO DO NOT RECEIVE THE FREE LABELS AND INSTRUCTIONS WITHIN A REASONABLE TIME SHOULD CONTACT DIAMOND COACH AT 1-800-241-8678, EXTENSION 13.
CERTAIN TRANSIT BUSES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 217, "BUS EMERGENCY EXITS AND WINDOW RETENTION AND RELEASE." DUE TO CERTAIN SEATING ARRANGEMENTS, THE EMERGENCY EXIT LABELS ON THE EMERGENCY EXIT WINDOWS WERE IN AN IMPROPER LOCATION.
Safety risk
WITHOUT THESE LABELS, THERE COULD BE CONFUSION IN LOCATING THE EMERGENCY EXIT RELEASES IN THE EVENT OF A CRASH.
Manufacturer remedy
OWNERS WILL BE PROVIDED WITH LABELS AND INSTALLATION INSTRUCTIONS. OWNER NOTIFICATION IS EXPECTED TO BEGIN DURING NOVEMBER 2002. OWNERS WHO DO NOT RECEIVE THE FREE LABELS AND INSTRUCTIONS WITHIN A REASONABLE TIME SHOULD CONTACT DIAMOND COACH AT 1-800-241-8678, EXTENSION 13.
Owner complaints
A complaint is one person's report to a federal agency. It is not a finding.
No complaints recorded for this model year.
Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.