Diamond Coach Corporation (Diamond Coach) is recalling certain 2025-2026 VIP motorcoaches equipped with certain QRT-360 wheelchair retractors. The retractors may not lock, preventing the wheelchair from being properly secured.
Safety risk
An unsecured wheelchair can move during transit, increasing the risk of injury.
Manufacturer remedy
Dealers will replace the retractors, free of charge. Owner notification letters are expected to be mailed August 25, 2026. Owners may contact Diamond customer service at 1-800-442-4645.
Diamond Coach Corporation (Diamond Coach) is recalling certain 2025 VIP buses equipped with QRT-Deluxe and QRT-Max wheelchair restraints. The retractors may not lock, preventing the wheelchair from being properly secured.
Safety risk
An unsecured wheelchair can move during transit, increasing the risk of injury.
Manufacturer remedy
Diamond Coach will work with Q'Straint to inspect and replace the retractor as necessary, free of charge. Owner notification letters were mailed February 6, 2026. Owners may contact Diamond Coach at 1-800-442-4645.
Owner complaints
A complaint is one person's report to a federal agency. It is not a finding.
No complaints in our copy of the federal file for this model year. The daily feed covers recent filings; older history appears only after a full-history rebuild.
Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.