CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2010 DODGE JOURNEY, GRAND CARAVAN, AND CHRYSLER TOWN & COUNTRY VEHICLES MANUFACTURER FROM AUGUST 3, 2009, THROUGH JUNE 17, 2010. SOME VEHICLES MAY EXPERIENCE INADVERTENT IGNITION KEY DISPLACEMENT FROM THE RUN TO ACCESSORY POSITION WHILE DRIVING CAUSING THE ENGINE TO SHUT OFF.
Safety risk
ENGINE SHUT OFF WHILE DRIVING COULD INCREASE THE RISK OF A CRASH.
Manufacturer remedy
DEALERS WILL REPLACE THE WIN MODULES FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING JULY 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Owner complaints
A complaint is one person's report to a federal agency. It is not a finding.
Component
Complaints
Median mileage
Electrical system
53
65,000 mi
Service brakes
16
34,234 mi
Unknown or other
15
93,000 mi
Engine
14
90,000 mi
Steering
14
90,000 mi
Electronic stability control (ESC)
9
100,000 mi
Air bags
6
45,000 mi
Exterior lighting
5
40,000 mi
Service brakes, hydraulic
5
16,000 mi
Power train
4
55,000 mi
Fuel/propulsion system
3
86,000 mi
Tires
3
41,400 mi
Wheels
3
20,000 mi
Vehicle speed control
2
7,000 mi
Electrical system: horn
1
60,000 mi
Engine and engine cooling
1
10,000 mi
Engine and engine cooling: engine
1
14,000 mi
Equipment: recreational vehicle/trailer
1
43,000 mi
Latches/locks/linkages
1
23,400 mi
Power train: automatic transmission
1
31,604 mi
Service brakes, air
1
14,000 mi
Service brakes, hydraulic: foundation components: disc: rotor
1
15,000 mi
Suspension: front
1
23,310 mi
Visibility
1
23,400 mi
Visibility: power window devices and controls
1
50,000 mi
The 2009 model has about half as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.
Open investigations
An investigation is not a recall. It indicates that NHTSA is currently evaluating an alleged defect but has not reached a final determination.
EA24003Vehicle entrapment
Latches/locks/linkages
Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.