Known Recalls

Model year record

2002 Dodge RAM VAN

1 recall campaign on file for this model year. 16 owner complaints on file.

Recalls

Recall campaignNHTSA 07V555000

Power train: automatic transmission: lever and linkage: column shift

Component
Power train: automatic transmission: lever and linkage: column shift
Manufacturer
CHRYSLER LLC
Vehicles affected
576,418
Reported to NHTSA
2007-12-04
Owners notified
2007-12-24

Defect description

ON CERTAIN VAN AND PICKUP TRUCKS EQUIPPED WITH AUTOMATIC TRANSMISSIONS, THE IGNITION/PARK SHIFT INTERLOCK SYSTEM MAY BECOME INOPERATIVE. THIS CAN ALLOW THE SHIFTER TO BE MOVED OUT OF THE "PARK" POSITION WITH THE IGNITION KEY REMOVED (OR IN THE "LOCK" POSITION). THIS CAN ALSO ALLOW THE IGNITION KEY TO BE REMOVED WHEN THE SHIFTER HAS NOT BEEN PLACED IN THE "PARK" POSITION.

Safety risk

EITHER OF THESE CONDITIONS COULD ALLOW THE VEHICLE TO ROLL AWAY CAUSING A CRASH WITHOUT WARNING.

Manufacturer remedy

DEALERS WILL REPLACE THE GEARSHIFT BLOCKER AND BRACKET ASSEMBLY FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING JANUARY 2008. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Electrical system356,059 mi
Steering3110,000 mi
Structure: body23,100 mi
Air bags136,600 mi
Engine and engine cooling: engine: gasoline: belts and associated pulleys138,000 mi
Fuel system, gasoline: storage1—
Seats: front assembly: power adjust115,385 mi
Service brakes, hydraulic: foundation components: hoses, lines/piping, and fittings136,600 mi
Structure1110,000 mi
Structure: frame and members1140,000 mi
Visibility: defroster/defogger/hvac system128,000 mi

The 2001 model has about a third as many complaints as this one. The 2003 model has about half as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.