Model year record

2002 Dodge Stratus

2 recall campaigns on file for this model year. 193 owner complaints on file.

Recalls

Recall campaignNHTSA 16V401000

Air bags: frontal: passenger side: inflator module

Component: Air bags: frontal: passenger side: inflator module
Manufacturer: Mitsubishi Motors North America, Inc.
Vehicles affected: 16,315
Reported to NHTSA: 2016-06-03
Owners notified: 2016-09-01

Defect description

Mitsubishi Motors North America, Inc. (MMNA) is recalling certain model year 2001-2002 Chrysler Sebring and Dodge Stratus vehicles, equipped with beige interiors. The affected vehicles were previously repaired for a recall issue using an incorrect part. The incorrect part may not prevent the passenger side sun visor from detaching if the passenger frontal air bag deploys and the passenger side sun visor is folded down in a certain position.

Safety risk

If the passenger side sun visor detaches and is propelled rearward, there is an increased risk of occupant injury.

Manufacturer remedy

Chrysler will notify the affected owners. Dealers will install the correct tether strap to retain the passenger sun visor, free of charge. The recall began July 26, 2016, owners will be sent a second email when parts are available. Owners may contact Chrysler customer service at 1-800-853-1403.

Recall campaignNHTSA 15V338000

Air bags: frontal: passenger side: inflator module

Component: Air bags: frontal: passenger side: inflator module
Manufacturer: Mitsubishi Motors North America, Inc.
Vehicles affected: 443,442
Reported to NHTSA: 2015-06-02
Owners notified: 2015-07-20

Defect description

Mitsubishi Motors North America, Inc. (MMNA) is recalling certain model year 2000-2005 Eclipse vehicles manufactured April 5, 1999, to December 17, 2004, 2001-2005 Eclipse Spyder vehicles manufactured January 19, 2000, to March 18, 2005, 2001-2005 Chrysler Sebring vehicles manufactured April 17, 2000, to February 21, 2005, and 2001-2005 Dodge Stratus vehicles manufactured April 17, 2000, to February 22, 2005. In the affected vehicles, the passenger side sun visor may be folded down in such a position that, if the passenger frontal air bag deploys, the passenger side sun visor may detach.

Safety risk

If the passenger side sun visor detaches and is propelled rearward, there is an increased risk of occupant injury.

Manufacturer remedy

MMNA will notify their owners, and Chrysler will notify the Chrysler and Dodge owners. Dealers will install a tether strap to retain the passenger sun visor, free of charge. The recall began on July 20, 2015. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-15-005. Chrysler and Dodge owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R30.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

Component	Complaints	Median mileage
Engine and engine cooling: engine	26	80,000 mi
Engine and engine cooling	16	82,000 mi
Power train: automatic transmission	15	59,000 mi
Air bags	12	65,000 mi
Suspension: rear	10	86,023 mi
Suspension	9	70,000 mi
Air bags: frontal	7	60,000 mi
Vehicle speed control	7	120 mi
Electrical system	5	108,700 mi
Service brakes, hydraulic: antilock/traction control/electronic limited slip	5	26,000 mi
Suspension: front: control arm: lower ball joint	5	58,200 mi
Power train	4	105,000 mi
Unknown or other	4	137,000 mi
Engine	3	105,000 mi
Service brakes, hydraulic	3	32,300 mi
Steering	3	78,000 mi
Structure: body	3	105,000 mi
Suspension: rear: shock absorber	3	60,500 mi
Electrical system: wiring	2	52,886 mi
Engine and engine cooling: cooling system	2	58,000 mi
Engine and engine cooling: engine: gasoline	2	—
Equipment	2	—
Service brakes, hydraulic: foundation components: disc: rotor	2	25,000 mi
Steering: linkages: tie rod assembly	2	53,000 mi
Structure: body: door	2	—
Suspension: front: control arm: lower arm	2	4,600 mi
Suspension: front: control arm: upper ball joint	2	4,600 mi
Visibility: windshield wiper/washer	2	13,800 mi
Electrical system: 12V/24V/48V battery	1	17,541 mi
Electrical system: horn	1	65,000 mi
Engine and engine cooling: engine: gasoline: belts and associated pulleys	1	—
Engine and engine cooling: exhaust system	1	27,000 mi
Fuel system, gasoline	1	—
Interior lighting	1	35,000 mi
Latches/locks/linkages: hood: latch	1	—
Power train: automatic transmission: cooling unit and lines	1	40,900 mi
Power train: automatic transmission: lever and linkage: floor shift	1	40,000 mi
Seat belts	1	892 mi
Seat belts: front	1	—
Seat belts: front: anchorage	1	—
Seat belts: front: retractor	1	—
Seats: front assembly: recliner	1	33,452 mi
Service brakes	1	50,000 mi
Service brakes, hydraulic: foundation components: disc: pads	1	25,000 mi
Steering: hydraulic power assist: hose, piping, and connections	1	—
Steering: hydraulic power assist: power steering fluid	1	30,000 mi
Steering: rack and pinion	1	—
Steering: rack and pinion: rack	1	4,600 mi
Structure	1	18,000 mi
Structure: body: trunk lid	1	156,000 mi
Suspension: front	1	137,000 mi
Suspension: front: control arm: upper arm	1	4,600 mi
Suspension: front: wheel bearing	1	—
Suspension: multiple axle	1	—
Tires	1	149,000 mi
Vehicle speed control: cruise control	1	65,000 mi
Visibility	1	—
Visibility: defroster/defogger/hvac system: fan/motor	1	35,000 mi
Visibility: windshield wiper/washer: motor	1	—
Wheels	1	28,000 mi
Wheels: rim	1	—

The 2001 model has about half as many complaints as this one. The 2003 model has 2 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.