Double K, Inc. (Double K) is recalling certain model year 2009-2010 Hometown Trolley Villager and Mainstreet trolleys equipped with A&M Systems-brand electric door actuators. Voltage spikes may damage certain electrical components and electrical circuits within the actuator, causing the circuit board to develop high resistance.
Safety risk
High resistance may cause the circuit board to overheat, increasing the risk of a fire.
Manufacturer remedy
Double K has notified owners, and dealers will replace the circuit board, free of charge. The recall began on April 9, 2014. Owners may contact Double K customer service at 1-715-478-5090.
DOUBLE K (DBA HOMETOWN TROLLEY) IS RECALLING CERTAIN MODEL YEAR 2008 THROUGH 2010 VILLAGER AND MAINSTREET BUSES MANUFACTURED FROM NOVEMBER 2008 THOUGH DECEMBER 2010 AND EQUIPPED WITH CARRIER GENV EM-1 EVAPORATOR UNITS, CONTAINING A DELPHI PACK-CON III FUSE HOLDER IN AN ALLIED MOTION MOTOR ASSEMBLY. DUE TO TIME, TEMPERATURE, AND/OR VIBRATION, THE FUSE MAY LOOSEN IN THE FUSE HOLDER RESULTING IN HIGH RESISTANCE AND ARCING.
Safety risk
IF SUFFICIENT ARCING OCCURS, THE FUSE HOLDER MAY MELT, AND MAY BE ACCOMPANIED BY FLAME, SMOKE AND POTENTIAL FIRE.
Manufacturer remedy
DOUBLE K WILL NOTIFY OWNERS AND PROVIDE INFORMATION ON HOW TO OBTAIN THE RETROFIT KIT FROM CARRIER ALONG WITH REPAIR INSTRUCTIONS. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE MANUFACTURER HAS NOT YET PROVIDED AN OWNER NOTIFICATION SCHEDULE. (SEE CARRIER'S RECALL CAMPAIGN 11E-003.) OWNERS MAY CONTACT CARRIER AT 1-800-793-4741 OR DOUBLE K AT 1-715-478-5090.
Owner complaints
A complaint is one person's report to a federal agency. It is not a finding.
No complaints recorded for this model year.
Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.