DUCATI IS RECALLING CERTAIN MODEL YEAR 2010-2011 MULTISTRADA 1200, AND MODEL YEAR 2011, DIAVEL MOTORCYCLES. THE ELECTRONIC STEERING LOCK MAY FAIL TO DISENGAGE DURING THE MOTORCYCLE "KEY-ON" PROCESS. THIS HAS BEEN LINKED DIRECTLY TO A CERTAIN REVISION OF THE HANDS FREE DEVICE SOFTWARE. IT COULD RESULT IN A SITUATION WHERE THE MOTORCYCLE'S ENGINE MIGHT START WHILE THE STEERING LOCK IS STILL ENGAGED. A RIDER COULD START THE MOTORCYCLE AND ATTEMPT TO RIDE AWAY WHILE THE STEERING IS STILL LOCKED.
Safety risk
THE RIDER COULD EXPERIENCE THE INABILITY TO STEER INCREASING THE RISK OF LOW SPEED TIP-OVER OR COLLISION, THUS INCREASING THE POTENTIAL FOR INJURY TO THE RIDER.
Manufacturer remedy
THE DEALER WILL UPDATE THE SOFTWARE OF THE HANDS FREE CONTROL UNIT FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING MAY 2011. OWNERS MAY CONTACT DUCATI AT 1-800-231-6696.
DUCATI IS RECALLING CERTAIN MODEL YEAR 2010 MTS 1200S MOTORCYCLES. IN THE EVENT THE DRIVER SHOULD DOWNSHIFT OR MANEUVER WITH THE CLUTCH DISENGAGED AND THE ENGINE AT IDLE, THE VEHICLE COULD STALL.
Safety risk
ENGINE STALLING COULD INCREASE THE RISK OF CRASH.
Manufacturer remedy
DEALERS WILL RE-FLASH THE ELECTRONIC CONTROL UNIT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON FEBRUARY 2, 2011. OWNERS MAY CONTACT DUCATI AT 800-231-6696.
DUCATI IS RECALLING CERTAIN MODEL YEAR 2010 MULTISTRADA 1200 MOTORCYCLES. DURING PRODUCTION AN INCORRECT SCREW MAY HAVE BEEN INSTALLED IN THE MOTORCYCLE'S STEERING HEAD. THIS SITUATION COULD CAUSE THE STEERING HEAD TO POSSIBLY BECOME LOOSE DURING NORMAL OPERATION.
Safety risk
ANY LOOSENING OF THE STEERING HEAD COULD ADVERSELY AFFECT THE DRIVER'S ABILITY TO STEER THE MOTORCYCLE INCREASING THE RISK OF A CRASH.
Manufacturer remedy
DEALER WILL REPLACE THE STEERING HEAD SCREW WITH THE CORRECT SCREW. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 13, 2010. OWNERS MAY CONTACT DUCATI AT 1-800-231-6696.
DUCATI IS RECALLING CERTAIN MODEL YEAR 2010 MULTISTRADA 1200 S TOURING EDITION MOTORCYCLES. THE MOTORCYCLE'S CENTER STAND MOUNTING SCREWS MAY COME LOOSE DURING NORMAL OPERATION. THIS SITUATION COULD CAUSE THE CENTER STAND TO POSSIBLY BECOME DISPLACED FROM ITS INTENDED MOUNTING POSITION RESULTING IN DAMAGE TO THE MOTORCYCLE AND A POTENTIAL HAZARD TO THE RIDER.
Safety risk
ANY DISPLACEMENT OF THE CENTER STAND COULD ADVERSELY AFFECT THE DRIVER'S ABILITY TO CONTROL THE MOTORCYCLE INCREASING THE RISK OF A CRASH.
Manufacturer remedy
DEALER WILL REMOVE THE CENTER STAND SCREWS APPLY THREAD-LOCKING COMPOUND AND REINSTALL THE SCREWS TO THE SPECIFIED TORQUE. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 13, 2010. OWNERS MAY CONTACT DUCATI AT 1-800-231-6696.
DUCATI IS RECALLING CERTAIN MODEL YEAR 2010 MULTISTRADA 1200 MOTORCYCLES. THE THROTTLE CABLES MAY COME INTO CONTACT WITH THE UPPER EDGE OF THE RADIATOR DURING NORMAL OPERATION OF THE MOTORCYCLE. THIS SITUATION COULD CAUSE THE THROTTLE CABLES TO BECOME CHAFED BY THE RADIATOR RESULTING IN DAMAGE TO THE MOTORCYCLE AND A POTENTIAL HAZARD TO THE RIDER.
Safety risk
DAMAGE TO THE CABLES COULD ADVERSELY AFFECT THE MOTORCYCLE'S THROTTLE OPERATION AND THEREBY REDUCE THE DRIVER'S ABILITY TO CONTROL THE SPEED OF THE VEHICLE, INCREASING THE RISK OF A CRASH.
Manufacturer remedy
DEALER WILL SECURE THE THROTTLE CABLES TO THE FRAME ABOVE THE RADIATOR TO PREVENT CONTACT. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 13, 2010. OWNERS MAY CONTACT DUCATI AT 1-800-231-6696.
Owner complaints
A complaint is one person's report to a federal agency. It is not a finding.
Component
Complaints
Median mileage
Engine and engine cooling
1
200 mi
Exterior lighting
1
200 mi
Service brakes, hydraulic
1
2,000 mi
Unknown or other
1
200 mi
The 2011 model has 4 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.
Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.