Model year record

2015 ELDORADO Arrivo

2 recall campaigns on file for this model year. No owner complaints on file.

Recalls

Recall campaignNHTSA 24V074000

Equipment adaptive/mobility: wheelchair lift/ramp

Component
Equipment adaptive/mobility: wheelchair lift/ramp
Manufacturer
Eldorado National- California, Inc.
Vehicles affected
108
Reported to NHTSA
2024-02-07
Owners notified
2024-03-04

Defect description

Eldorado National-California, Inc. (ENC) is recalling certain 2012-2023 XHF and Arrivo vehicles equipped with a Ricon wheelchair lift. The red beacon lighting on the threshold warning system (TWS) may not be bright enough. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 403, "Platform Lift Systems."

Safety risk

Beacons that do not provide proper illumination may be less visible to wheelchair lift users, increasing the risk of injury.

Manufacturer remedy

ENC will work with Ricon to replace the TWS kits, free of charge. Owner notification letters were mailed March 4, 2024. Owners may contact ENC customer service at 1-951-684-6868.

Recall campaignNHTSA 16V012000

Seats

Component
Seats
Manufacturer
Eldorado National- California, Inc.
Vehicles affected
897
Reported to NHTSA
2016-01-14
Owners notified
2016-02-08

Defect description

Eldorado National-California , Inc. (Eldorado) is recalling certain model year 2010-2015 Axess and EZRM, 2011-2015 XHF, and 2014-2016 Arrivo vehicles equipped with certain Recaro Ergo-M Commercial Bus Driver Seats. The affected seats have J-Brackets that may be missing welds which could allow the seat belt anchorage assembly to separate from the J-Bracket.

Safety risk

If the seatbelt anchorage assembly separates from the J-Bracket, the bus driver may not be properly restrained in the event of a crash increasing their risk of injury.

Manufacturer remedy

Eldorado will notify owners, and dealers will inspect the seats to determine if welds are missing. Any J-Bracket that is missing welds will be removed and replaced, free of charge. The recall began on February 8, 2016. Owners may contact Eldorado customer service at 1-909-591-9557.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

No complaints recorded for this model year.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.