Model year record

2011 ELDORADO E-Z Rider II MAX

1 recall campaign on file for this model year. No owner complaints on file.

Recalls

Recall campaignNHTSA 12V513000

Equipment

Component
Equipment
Manufacturer
Eldorado National- California, Inc.
Vehicles affected
9
Reported to NHTSA
2012-10-19
Owners notified
2012-11-16

Defect description

Eldorado National is recalling certain model year 2011 Axess and EZ Rider II Max buses, manufactured between October 1, 2010 and October 31, 2010 and equipped with Ricon 3-Minute Urban Transit Bus egress window sets. The composition of the material used to cast the handle that opens the egress window is incorrect, resulting in a reduction in material strength. The handle(s) on the emergency egress passenger windows may break before the window latch is released.

Safety risk

In the event that the egress window handle fails during an actual emergency situation, passengers may be trapped in the vehicle placing them at risk of injury.

Manufacturer remedy

Eldorado National will notify owners, and dealers will replace the defective handles, free of charge. The recall began on November 16, 2012. Owners may contact Eldorado National at 1-937-596-7965 for more information.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

No complaints recorded for this model year.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.