Jayco, Inc. (Jayco) is recalling certain 2019-2021 Entegra Anthem, Aspire, Cornerstone, Reatta, Reatta XL, and Jayco Embark Class A motorhomes. The instrument cluster may intermittently go blank while the vehicle is in motion.
Safety risk
A blank instrument cluster display may be missing critical information such as the vehicle's speed and warning lights, which can increase the risk of a crash.
Manufacturer remedy
Dealers will update the control module software, and reroute and secure the duct work, free of charge. Owner notification letters were mailed October 22, 2021. Owners may contact Jayco customer service at 1-800-283-8267.
Entegra Coach (Entegra) is recalling certain 2018-2022 Anthem, Aspire, Insignia, and Reatta XL Class A vehicles. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.
Safety risk
A fuel leak in the presence of an ignition source increases the risk of a fire.
Manufacturer remedy
Entegra will work with Spartan and Cummins to inspect the rail threads and fuel lines, and replace the rail as necessary, free of charge. Cummins began to notify owners July 30, 2021. Entegra owner notification letters began September 3, 2021. Owners may contact Entegra Coach customer service at 1-800-517-9137.
Jayco, Inc. (Jayco) is recalling certain 2019-2021 Anthem, Aspire, Cornerstone, Insignia, Reatta, and Embark recreational vehicles equipped with Hehr 6400 series windows. The adhesive that bonds the vented portion of the window may fail.
Safety risk
Adhesive failure may cause the vent portion of the window to detach, increasing the risk of a crash or injury.
Manufacturer remedy
Dealers will inspect the windows, and replace the vent if necessary, free of charge. Owner notification letters were mailed August 31, 2021. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903569.
Entegra Coach (Entegra) is recalling certain 2019-2020 Insignia, Anthem, Aspire, Cornerstone, Reatta, and Reatta XL motorhomes. The upper and lower steering shaft bolts may have been insufficiently tightened, allowing the steering column shaft to come loose.
Safety risk
A loose steering column shaft may cause a loss of steering control, increasing the risk of a crash.
Manufacturer remedy
Entegra will notify owners, and dealers will inspect and tighten the upper and lower steering shaft bolts, as necessary, free of charge. The recall began September 23, 2019. Owners may contact Entegra customer service at 1-800-517-9137. Entegra's number for this recall is 9901434.
Entegra Coach (Entegra) is recalling certain 2019 Entegra Aspire, Anthem and Insignia motorhomes built on a Spartan Motors chassis. The park brake systems may not prevent the vehicles from moving unintentionally if parked on a grade. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 121, "Air Brake Systems."
Safety risk
Unintentional vehicle movement can increase the risk of a crash.
Manufacturer remedy
Spartan will notify owners, and Spartan Service Centers will replace the rear brake chambers, free of charge. The recall began September 11, 2018. Owners may contact Spartan customer service at 1-855-589-9836 or Entegra customer service at 1-800-517-9137.
Entegra Coach (Entegra) is recalling certain 2019 Entegra Anthem, Aspire, Cornerstone and Insignia motorhomes. The affected vehicles have entry doors with latch rods that may be improperly adjusted, allowing the door to open during transit.
Safety risk
If the door opens during transit, it can increase the risk of injury or a crash.
Manufacturer remedy
Entegra has notified owners, and dealers will adjust the door latch rod, free of charge. The recall began October 15, 2018. Owners may contact Entegra customer service at 1-800-517-9137. Entegra's number for this recall is 9903409.
Entegra Coach (Entegra) is recalling certain 2018-2019 Entegra Odyssey, Qwest, Aspire, Insignia, Anthem, and Cornerstone motorhomes. The Cargo Carrying Capacity (CCC) label incorrectly overstates the cargo capacity, potentially causing the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 120, "Wheels and Rims - Other than Passenger Cars."
Safety risk
An overloaded vehicle has an increased risk of a crash.
Manufacturer remedy
Entegra will notify owners, and will provided a corrected CCC label, free of charge. The recall began on August 22, 2018. Owners may contact Entegra customer service at 1-800-517-9137. Entegra's number for this recall is 9903405.
Owner complaints
A complaint is one person's report to a federal agency. It is not a finding.
Component
Complaints
Median mileage
Engine
1
—
Fuel system, diesel
1
—
Lane departure: blind spot detection
1
—
Structure: body
1
—
Unknown or other
1
—
The 2018 model has about half as many complaints as this one. The 2020 model has 5 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.
Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.