Model year record

2018 ENTEGRA Cornerstone

4 recall campaigns on file for this model year. 7 owner complaints on file.

Recalls

Recall campaignNHTSA 18V450000

Wheels: rim

Component
Wheels: rim
Manufacturer
Entegra Coach
Vehicles affected
58
Reported to NHTSA
2018-07-05
Owners notified
2018-08-22

Defect description

Entegra Coach (Entegra) is recalling certain 2018-2019 Entegra Odyssey, Qwest, Aspire, Insignia, Anthem, and Cornerstone motorhomes. The Cargo Carrying Capacity (CCC) label incorrectly overstates the cargo capacity, potentially causing the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 120, "Wheels and Rims - Other than Passenger Cars."

Safety risk

An overloaded vehicle has an increased risk of a crash.

Manufacturer remedy

Entegra will notify owners, and will provided a corrected CCC label, free of charge. The recall began on August 22, 2018. Owners may contact Entegra customer service at 1-800-517-9137. Entegra's number for this recall is 9903405.

Recall campaignNHTSA 17V695000

Exterior lighting

Component
Exterior lighting
Manufacturer
Entegra Coach
Vehicles affected
1,598
Reported to NHTSA
2017-11-03
Owners notified
2018-01-02

Defect description

Entegra Coach (Entegra) is recalling certain 2016-2018 Aspire, Anthem, Cornerstone, and Insignia motorhomes. The vehicles have lights that do not include reflectors and the vehicle does not have separate reflectors. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

Safety risk

Without the required reflectors, the motorhome may be less visible to other drivers, increasing the risk of a crash.

Manufacturer remedy

Entegra will notify owners, and dealers will install compliant reflectors, free of charge. The recall began on January 2, 2018. Owners may contact Entegra customer service at 1-800-945-4787. Entegra's number for this recall is 9903363.

Recall campaignNHTSA 17V441000

Fuel system, diesel

Component
Fuel system, diesel
Manufacturer
Entegra Coach
Vehicles affected
18
Reported to NHTSA
2017-07-13
Owners notified
2017-07-21

Defect description

Entegra Coach (Entegra) is recalling certain 2018 Cornerstone motorhomes equipped with Cummins ISX 15L engines. These engines have a fuel pump whose drive gear could possibly slip on its drive shaft, causing a fuel pump function loss, resulting in an engine stall.

Safety risk

An engine stall can increase the risk of a crash.

Manufacturer remedy

Entegra has notified owners, and qualified Spartan Service Center/Cummins Distributors will replace the fuel pumps, free of charge. The recall began on July 21, 2017. Owners may contact Spartan customer service at 1-855-589-9836 or Entegra customer service at 1-800-517-9137.

Recall campaignNHTSA 17V187000

Suspension: front: control arm

Component
Suspension: front: control arm
Manufacturer
Entegra Coach
Vehicles affected
2,161
Reported to NHTSA
2017-03-17
Owners notified
2017-04-25

Defect description

Entegra Coach (Entegra) is recalling certain 2012-2013 and 2015-2018 Anthem; 2013 and 2017-2018 Aspire; and 2012-2018 Cornerstone motorhomes built on a Spartan Motors chassis. The ball joints on the independent front suspension (IFS) modules can loosen and separate, leading to a partial loss of steering.

Safety risk

A separated ball joint can cause a loss of steering control, increasing the risk of a crash.

Manufacturer remedy

Entegra will notify owners, and Spartan service centers will remove, clean, apply thread locker, and reinstall the properly torqued ball joint, free of charge. The recall began on April 25, 2017. Owners may contact call Spartan customer service at 1-800-543-4277 or Entegra customer service at 1-800-945-4787.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Engine4
Fuel/propulsion system3

The 2017 model has roughly the same number of complaints as this one. The 2019 model has 7 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.