Known Recalls

Model year record

2011 FERRARA Cinder

1 recall campaign on file for this model year. No owner complaints on file.

Recalls

Recall campaignNHTSA 16V544000

Electrical system

Component
Electrical system
Manufacturer
Ferrara Fire Apparatus, Inc.
Vehicles affected
24
Reported to NHTSA
2016-07-20
Owners notified
2016-08-26

Defect description

Ferrara Fire Apparatus, Inc. (Ferrara) is recalling certain model year 2011-2016 Inferno, Igniter, Intruder, and Cinder emergency vehicles manufactured October 3, 2011, to May 31, 2016, equipped with Class 1 Ultraview Touchscreens manufactured by Hale Products. These touchscreens may experience false switch activations that can happen without the operator's knowledge causing accessories to turn on or off, affecting vehicle performance.

Safety risk

The unintended turning on or off of accessories such as emergency beacons or automatic snow chains can increase the risk of a crash.

Manufacturer remedy

Ferrara will notify owners, and service personnel or service centers will reprogram the units, free of charge. The recall began on August 26, 2016. Owners may contact Ferrara customer service at 1-225-567-7100 extension 3011.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

No complaints recorded for this model year.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.