Ferrara Fire Apparatus, Inc. (Ferrara) is recalling certain model year 2011-2016 Inferno, Igniter, Intruder, and Cinder emergency vehicles manufactured October 3, 2011, to May 31, 2016, equipped with Class 1 Ultraview Touchscreens manufactured by Hale Products. These touchscreens may experience false switch activations that can happen without the operator's knowledge causing accessories to turn on or off, affecting vehicle performance.
Safety risk
The unintended turning on or off of accessories such as emergency beacons or automatic snow chains can increase the risk of a crash.
Manufacturer remedy
Ferrara will notify owners, and service personnel or service centers will reprogram the units, free of charge. The recall began on August 26, 2016. Owners may contact Ferrara customer service at 1-225-567-7100 extension 3011.
Ferrara Fire Apparatus, Inc. (Ferrara) is recalling certain model year 2013-2014 Igniter and Inferno firetrucks manufactured October 16, 2013, to December 10, 2014. The affected vehicles are built with independent front suspensions that may have loose ball joints.
Safety risk
A loose ball joint may separate from the steering linkage resulting in a loss of steering control and an increased risk of a crash.
Manufacturer remedy
Ferrara will notify owners, and dealers will inspect the firetrucks and replace the affected suspension components, as necessary, free of charge. The recall is expected to begin in October 2015. Owners may contact Ferrara customer service at 1-225-567-7100 ext 3011.
Owner complaints
A complaint is one person's report to a federal agency. It is not a finding.
No complaints recorded for this model year.
Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.