Known Recalls

Model year record

2012 FLEETWOOD Terra

1 recall campaign on file for this model year. 1 owner complaint on file.

Recalls

Recall campaignNHTSA 12V535000

Structure

Component
Structure
Manufacturer
FLEETWOOD RV, INC.
Vehicles affected
842
Reported to NHTSA
2012-11-06
Owners notified
2012-12-19

Defect description

Fleetwood RV is recalling certain model year 2010 and 2011 Encounter vehicles manufactured from November 19, 2009, through May 13, 2010; 2011-2013 Storm vehicles manufactured from May 21, 2010, through September 18, 2012; and 2012 Terra vehicles manufactured from April 26, 2011, through March 13, 2012. The entry step to the motorhome lacks sufficient support and may become damaged by repeated use.

Safety risk

The step may collapse during use potentially causing personal injury.

Manufacturer remedy

Fleetwood RV will notify owners, and dealers will inspect and, as necessary, reinforce the step structural support. The safety recall began during December 2012. Owners may contact Fleetwood RV Owner Relations at 1-800-509-3418.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Structure1—

The 2011 model has roughly the same number of complaints as this one. The 2013 model has about a quarter as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.