Known Recalls

Model year record

2012 FORD 550 Command Center

1 recall campaign on file for this model year. No owner complaints on file.

Recalls

Recall campaignNHTSA 13V290000

Equipment

Component
Equipment
Manufacturer
Farber Specialty Vehicles
Vehicles affected
10
Reported to NHTSA
2013-07-02
Owners notified
2013-07-22

Defect description

Farber Specialty Vehicles (Farber) is recalling certain 2012 Ford 550 Command Center vehicles. Due to a design change in the Dometic-brand power awning motor assembly, the motor assembly screws may unknowingly shear.

Safety risk

If the motor assembly screws shear, it is possible that the awning can unfurl unexpectedly, either while the vehicle is at rest or while in transit, increasing the risk of personal injury or a vehicle crash.

Manufacturer remedy

Farber will notify owners and Dometic staff will replace the affected motors with motors of a different design. The recall ibegan on July 22, 2013. Owners may contact Farber at 1-800-331-3188 or Dometic at 1-888-447-0003 for more information. Owners are being instructed not to drive their vehicle until repairs can be performed.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

No complaints recorded for this model year.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.