Known Recalls

Model year record

2018 Ford C-MAX

1 recall campaign on file for this model year. 12 owner complaints on file.

Recalls

Recall campaignNHTSA 22V413000

Power train: shift linkage/cable/rod

Component
Power train: shift linkage/cable/rod
Manufacturer
Ford Motor Company
Vehicles affected
2,925,968
Reported to NHTSA
2022-06-10
Owners notified
2022-10-27

Defect description

Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.

Safety risk

A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.

Manufacturer remedy

Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Air bags2—
Electrical system246,500 mi
Steering23,000 mi
Fuel/propulsion system1—
Power train1—
Seat belts: front: buckle assembly114,000 mi
Suspension19,500 mi
Unknown or other146,500 mi
Visibility/wiper1—

The 2017 model has about half as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.