Known Recalls

Model year record

2000 Ford Contour

5 recall campaigns on file for this model year. 248 owner complaints on file.

Recalls

Recall campaignNHTSA 01V045000

Service brakes, hydraulic: foundation components: master cylinder

Component
Service brakes, hydraulic: foundation components: master cylinder
Manufacturer
FORD MOTOR COMPANY
Vehicles affected
80
Reported to NHTSA
2001-02-14
Owners notified
2002-01-28

Defect description

VEHICLE DESCRIPTION: PASSENGER VEHICLES BUILT WITH AN INCORRECT POWER BRAKE BOOSTER AND MASTER CYLINDER ASSEMBLY.

Safety risk

IF EITHER THE MASTER CYLINDER OR POWER BRAKE BOOSTER IS SUBSEQUENTLY SERVICED WITH ONLY ONE OF THE CORRECT BRAKE BOOSTER OR MASTER CYLINDER PARTS, BRAKE PERFORMANCE WOULD BE REDUCED.

Manufacturer remedy

DEALERS WILL INSTALL THE CORRECT CONTOUR BRAKE BOOSTER AND MASTER CYLINDER IN EACH OF THESE VEHICLES. OWNER NOTIFICATION BEGAN JANUARY 28, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-866-436-7332.

Recall campaignNHTSA 00V350000

Fuel system, other: storage: tank assembly

Component
Fuel system, other: storage: tank assembly
Manufacturer
FORD MOTOR COMPANY
Vehicles affected
3,750
Reported to NHTSA
2000-10-30
Owners notified
2000-11-30

Defect description

VEHICLE DESCRIPTION: BI-FUEL VEHICLES. THESE VEHICLES MAY HAVE A FUEL TANK FILLER PIPE GROMMET THAT COULD HAVE BEEN DAMAGED DURING THE INSTALLATION OF THE BI-FUEL SYSTEM. IF THE GROMMET IS DAMAGED, FUEL COULD LEAK. FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE. DEALERS WILL REPLACE THE FUEL TANK FILLER PIPE GROMMET.

Safety risk

IF THE GROMMET IS DAMAGED, FUEL COULD LEAK. FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE.

Manufacturer remedy

DEALERS WILL REPLACE THE FUEL TANK FILLER PIPE GROMMET.

Recall campaignNHTSA 00V228001

Seat belts

Component
Seat belts
Manufacturer
FORD MOTOR COMPANY
Vehicles affected
144,435
Reported to NHTSA
2000-08-18
Owners notified
2000-10-26

Defect description

VEHICLE DESCRIPTION: PASSENGER VEHICLES, LIGHT DUTY TRUCKS, SPORT UTILITY VEHICLES, AND MINI VANS EQUIPPED WITH TRW SEAT BELT BUCKLE ASSEMBLIES. THE BUCKLE BASE OF THESE SEAT BELT ASSEMBLIES WERE NOT PROPERLY HEAT TREATED AND THEREFORE DO NOT PASS THE LOAD BEARING REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 209, "SEAT BELT ASSEMBLIES."

Safety risk

IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT MAY NOT BE PROPERLY RESTRAINED.

Manufacturer remedy

DEALERS WILL INSPECT THE DATE CODE ON CERTAIN SEAT BELT BUCKLES OF YOUR VEHICLE AND REPLACE ALL SEAT BELT BUCKLES THAT FALL WITHIN THE SUSPECT DATE CODE RANGE. OWNER NOTIFICATION BEGAN OCTOBER 26, 2000. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.

Recall campaignNHTSA 00V075000

Service brakes, hydraulic: foundation components

Component
Service brakes, hydraulic: foundation components
Manufacturer
FORD MOTOR COMPANY
Vehicles affected
436,200
Reported to NHTSA
2000-03-09
Owners notified
2000-10-11

Defect description

VEHICLE DESCRIPTION: PASSENGER VEHICLES NOT EQUIPPED WITH THE ANTI-LOCK BRAKING SYSTEM (ABS). A PRESSURE CONSCIOUS REDUCING VALVE (PCRV) IN THE REAR BRAKES MAY BE SUBJECT TO CORROSION AND RESULT IN MALFUNCTION, WHEN OPERATED IN AREAS THAT USE SALT COMPOUNDS ON THE ROADWAY FOR DE-ICING OR DUST CONTROL.

Safety risk

IF BOTH PCRV'S MALFUNCTION, VEHICLE HANDLING COULD BE ADVERSELY AFFECTED DURING BRAKING AS A RESULT OF THE REAR WHEELS LOCKING, INCREASING THE RISK OF A CRASH.

Manufacturer remedy

DEALERS WILL INSTALL IMPROVED PCRV'S IN THE REAR BRAKE SYSTEM. THIS RECALL WAS EXPANDED IN SEPTEMBER 2000 TO INCLUDE 1999 AND 2000 FORD CONTOUR, MERCURY MYSTIQUE AND COUGAR VEHICLES.

Recall campaignNHTSA 99V361000

Equipment: other: labels

Component
Equipment: other: labels
Manufacturer
FORD MOTOR COMPANY
Vehicles affected
1,381
Reported to NHTSA
1999-12-29
Owners notified
2000-01-10

Defect description

VEHICLE DESCRIPTION: PASSENGER VEHICLES. AN INCORRECT LABEL WAS INSTALLED ON THE DRIVER SIDE REAR DOOR. THIS LABEL CONTAINS INSTRUCTIONS FOR THE ACTIVATION OF THE CHILDPROOF SAFETY LOCKS.

Safety risk

THE OPERATOR OF THE VEHICLE MAY BELIEVE THE CHILDPROOF SAFETY LOCK WAS ACTIVATED WHEN IT WAS NOT, POTENTIALLY ALLOWING THE DOOR TO BE OPENED FROM THE INSIDE.

Manufacturer remedy

OWNERS WILL BE PROVIDED WITH A REPLACEMENT LABEL AND INSTALLATION INSTRUCTIONS.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Structure7340,000 mi
Unknown or other2650,000 mi
Fuel system, gasoline: delivery: fuel pump1747,000 mi
Visibility: defroster/defogger/hvac system1149,000 mi
Engine and engine cooling: engine: gasoline940,000 mi
Fuel system, gasoline: storage: tank assembly960,160 mi
Air bags524,000 mi
Visibility5120,000 mi
Seats4—
Visibility: defroster/defogger/hvac system: fan/motor421,000 mi
Air bags: frontal364,200 mi
Electrical system: wiring384,000 mi
Electrical system: wiring: interior/under dash3102,000 mi
Engine and engine cooling: engine353,000 mi
Fuel system, gasoline386,125 mi
Power train: automatic transmission340,000 mi
Vehicle speed control3—
Visibility: windshield365,000 mi
Electrical system241,650 mi
Electrical system: instrument cluster/panel238,000 mi
Electrical system: 12V/24V/48V battery: cables2—
Electrical system: ignition260,000 mi
Electrical system: wiring: fuses and circuit breakers290,000 mi
Equipment2—
Equipment: appliance: air conditioner2—
Fuel system, gasoline: delivery257,000 mi
Fuel system, gasoline: delivery: hoses, lines/piping, and fittings244,650 mi
Fuel system, other2—
Seat belts: front: buckle assembly259,000 mi
Service brakes, hydraulic2158,453 mi
Service brakes, hydraulic: foundation components2—
Structure: body240,000 mi
Structure: body: door2—
Suspension: front: wheel bearing221,000 mi
Suspension: rear2—
Air bags: side/window138,000 mi
Electrical system: alternator/generator/regulator1—
Electrical system: starter assembly1186,887 mi
Engine and engine cooling1121,359 mi
Engine and engine cooling: cooling system1—
Exterior lighting1167,000 mi
Exterior lighting: headlights1—
Exterior lighting: tail lights1—
Fuel system, gasoline: carburetor system1—
Fuel system, gasoline: storage140,000 mi
Fuel system, gasoline: storage: tank assembly: filler pipe and cap1—
Fuel system, other: delivery1—
Fuel/propulsion system1120,000 mi
Parking brake: conventional: mechanical1—
Power train: automatic transmission: park/neutral start interlock switch1—
Seat belts: rear/other1—
Seats: front assembly: recliner164,200 mi
Service brakes194,800 mi
Service brakes, hydraulic: antilock/traction control/electronic limited slip: ABS warning light194,800 mi
Service brakes, hydraulic: foundation components: disc: caliper145,000 mi
Service brakes, hydraulic: foundation components: disc: rotor121,000 mi
Service brakes, hydraulic: foundation components: drum: wheel cylinders1—
Steering1—
Structure: body: hatchback/liftgate: support device/strut1—
Structure: frame and members: underbody shields155,000 mi
Visibility/wiper1—
Visibility: defroster/defogger/hvac system: heater core1—

The 1999 model has about half as many complaints as this one. The 2001 model has 62 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.