ON CERTAIN POLICE VEHICLES EQUIPPED WITH STEEL WHEELS, SOME OF THE WHEELS MAY DEVELOP CRACKS IN THE RIM NEAR THE WELD LINE THAT CONNECTS THE RIM TO THE DISK.
Safety risk
THE CRACKS CAN ULTIMATELY RESULT IN RAPID AIR LOSS FROM THE TIRE AND COULD AFFECT VEHICLE CONTROL, INCREASING THE RISK OF A CRASH.
Manufacturer remedy
DEALERS WILL INSPECT AND REPLACE THE FOUR ROAD WHEELS AND SPARE WHEEL BASED ON THE WHEEL PART NUMBER. THE RECALL BEGAN ON MARCH 15, 2007. OWNERS SHOULD CONTACT FORD AT 1-800-343-5338.
ON CERTAIN POLICE INTERCEPTORS (CVPI) AND COMMERCIAL HEAVY DUTY (TAXI) VEHICLES, AT EXTREMELY HIGH OPERATING TEMPERATURES, THE SOUND INSULATING PANEL, LOCATED UNDER THE VEHICLE POSITIONED BETWEEN THE EXHAUST SYSTEM AND THE UNDERBODY, COULD SAG AND POSSIBLY CONTACT THE SURFACE OF THE CATALYTIC CONVERTER.
Safety risk
IF THIS OCCURS, THE INSULATOR MIGHT EXPERIENCE CHARRING OF THE OUTER LAYER, BURNING ODOR, OR SMOKE WHICH MAY ULTIMATELY RESULT IN A FIRE.
Manufacturer remedy
DEALERS WILL REMOVE THE EXISTING DASH INSULATOR AND INSTALL A REVISED DESIGN INSULATOR PAD FREE OF CHARGE. THE RECALL BEGAN ON JUNE 3, 2005. OWNERS MAY CONTACT FORD AT 1-800-392-3673.
ON CERTAIN POLICE AND TAXI VEHICLES EQUIPPED WITH STEEL WHEELS, SOME OF THE WHEELS MAY DEVELOP CRACKS IN THE RIM NEAR THE WELD LINE THAT CONNECTS THE RIM TO THE DISK.
Safety risk
THE CRACKS CAN ULTIMATELY RESULT IN RAPID AIR LOSS FROM THE TIRE AND COULD AFFECT VEHICLE CONTROL, INCREASING THE RISK OF A CRASH.
Manufacturer remedy
DEALERS WILL INSPECT AND REPLACE THE FOUR ROAD WHEELS AND SPARE WHEEL WITH THE MANUFACTURING DATE CODES OF AUGUST 18, 2001 THROUGH SEPTEMBER 22, 2002. IN ADDITION, FORD IS PROVIDING EXTENDED WARRANTY COVERAGE FOR WHEELS ON 2003 CROWN VICTORIA POLICE INTERCEPTOR AND TAXIS BUILT FROM OCTOBER 1, 2002 THROUGH APRIL 29, 2003. THESE WHEELS ARE EXHIBITING CRACKS AT A SUBSTANTIALLY LOWER RATE THAN THOSE WHEELS INCLUDED IN THE RECALL. OWNER NOTIFICATION BEGAN ON AUGUST 8, 2003. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
Owner complaints
A complaint is one person's report to a federal agency. It is not a finding.
Component
Complaints
Median mileage
Wheels: rim
44
82,870 mi
Wheels
19
97,110 mi
Exterior lighting
6
134,600 mi
Tires
4
39,075 mi
Exterior lighting: headlights
3
280,000 mi
Electrical system
2
134,414 mi
Electrical system: wiring: interior/under dash
1
128,000 mi
Fuel system, gasoline
1
100,000 mi
Fuel system, gasoline: delivery: fuel pump
1
30,177 mi
Fuel system, gasoline: storage: tank assembly
1
128,000 mi
Steering
1
180,040 mi
Suspension: rear
1
128,000 mi
Tires: temporary/emergency spare tire
1
61,717 mi
The 2002 model has 28 times as many complaints as this one. The 2004 model has 4 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.
Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.