Model year record

2004 Ford E450

2 recall campaigns on file for this model year. No owner complaints on file.

Recalls

Recall campaignNHTSA 08V526000

Equipment adaptive/mobility

Component
Equipment adaptive/mobility
Manufacturer
MATTHEWS SPECIALTY VEHICLES
Vehicles affected
8
Reported to NHTSA
2008-10-08
Owners notified
2008-10-22

Defect description

MATTHEWS IS RECALLING 8 MY 1998 BLUEBIRD, MY 2004 FORD E450, MY 2005-2006 THOMAS BUILT BUS, MY 2006 INTERNATIONAL BUS, MY 2007 CHEVROLET 5500, FREIGHTLINER AND DODGE SPRINTER TRUCKS, TRANSIT BUSES, AND SPECIALTY VEHICLES EQUIPPED WITH RICON PLATFORM STYLE WHEELCHAIR LIFTS. THESE LIFTS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 403, "PLATFORM LIFT SYSTEM ACCESSIBLE FOR MOTOR VEHICLES." THE ANTI-STOW INTERLOCK MAY NOT DETECT THE PRESENCE OF A WHEELCHAIR OR MOBILITY AID USER. THE PRESSURE SENSING SWITCH THAT DETECTS THE PRESENCE OF WEIGHT ON THE PLATFORM WAS NOT ADJUSTED TO THE NECESSARY SENSITIVITY LEVEL. THE LIFT COULD STOW EVEN THOUGH SOMEONE OR SOMETHING IS STILL ON THE LIFT.

Safety risk

A LIFT OCCUPANT CAN BE INJURED SHOULD THE LIFT BEGIN TO STOW UNINTENTIONALLY.

Manufacturer remedy

MATTHEWS IS WORKING WITH RICON TO CORRECT THE WHEELCHAIR LIFTS FREE OF CHARGE (PLEASE SEE 07E097). OWNERS MAY CONTACT RICON AT 1-818-267-3000 OR MATTEWS SPECIALTY AT 336-297-9600.

Recall campaignNHTSA 08V524000

Equipment adaptive/mobility

Component
Equipment adaptive/mobility
Manufacturer
MATTHEWS SPECIALTY VEHICLES
Vehicles affected
8
Reported to NHTSA
2008-10-08
Owners notified
2008-10-22

Defect description

MATTHEWS IS RECALLING 8 MY 1998 BLUEBIRD, MY 2004 FORD E450, MY 2005-2006 THOMAS BUILT BUSES, MY 2006 INTERNATIONAL BUS, MY 2007 CHEVROLET 5500, FREIGHTLINER AND DODGE SPRINTER TRUCKS, TRANSIT BUSES, AND SPECIALTY VEHICLES EQUIPPED WITH RICON PLATFORM STYLE WHEELCHAIR LIFTS. THESE BUSES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 404, "PLATFORM LIFT INSTALLATION IN MOTOR VEHICLES." THE THRESHOLD WARNING SYSTEM MAY NOT DETECT THE PRESENCE OF A WHEELCHAIR OR MOBILITY AID USER IN A CERTAIN SPOT WITHIN THE DEFINED THRESHOLD AREA.

Safety risk

THE USER OF THE LIFT COULD BE INJURED SHOULD THE LIFT MOVE UNINTENTIONALLY.

Manufacturer remedy

MATTHEWS IS WORKING WITH RICON TO CORRECT THE WHEELCHAIR LIFTS FREE OF CHARGE (PLEASE SEE 07E095). OWNERS MAY CONTACT RICON AT 1-818-267-3000 OR MATTHEWS SPECIALTY AT 336-297-9600.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

No complaints recorded for this model year.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.