Model year record

2021 Ford Escape Phev

1 recall campaign on file for this model year. 40 owner complaints on file.

Recalls

Recall campaignNHTSA 25V789000

Electrical system: propulsion system: traction battery

Component
Electrical system: propulsion system: traction battery
Manufacturer
Ford Motor Company
Vehicles affected
20,558
Reported to NHTSA
2025-11-14
Owners notified
2026-09-04

Defect description

Ford Motor Company (Ford) is recalling certain 2020-2024 Ford Escape and 2021-2024 Lincoln Corsair plug-in hybrid vehicles. A manufacturing defect in one or more of the high voltage battery cells may result in an internal short circuit and battery failure.

Safety risk

Battery failure can cause a loss of drive power, increasing the risk of a crash. Battery failure can also increase the risk of a fire.

Manufacturer remedy

Dealers will update the battery energy control module (BECM) and hybrid powertrain control module (HPCM), free of charge. Owners are advised to only use "Auto EV" mode and will be instructed by mail to limit the maximum charge of the battery until the remedy has been completed. Owner notification letters were mailed September 4, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SC4. Vehicles in this recall were previously recalled under 24V954 and will need to have the new remedy performed. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on November 18, 2025.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Electrical system1351,988 mi
Engine829,000 mi
Power train651,988 mi
Service brakes3
Air bags1
Forward collision avoidance: adaptive cruise control1
Fuel/propulsion system1
Hybrid propulsion system14,600 mi
Seat belts1
Structure: body1
Structure: body: hatchback/liftgate1
Unknown or other1
Vehicle speed control1
Visibility/wiper1

The 2020 model has 40 times as many complaints as this one. The 2022 model has about a quarter as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.