Known Recalls

Model year record

2022 Ford Explorer Hybrid

1 recall campaign on file for this model year. 4 owner complaints on file.

Recalls

Recall campaignNHTSA 22V255000

Power train: axle assembly

Component
Power train: axle assembly
Manufacturer
Ford Motor Company
Vehicles affected
252,936
Reported to NHTSA
2022-04-14
Owners notified
2022-06-09

Defect description

Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer Police FHEV, Explorer Police 3.3L, and 2020-2022 Explorer 2.3L RWD, 3.0L PHEV, 3.3L FHEV, and 3.0L ST GAS vehicles. The rear axle horizontal mounting bolt may fracture and cause the driveshaft to disconnect.

Safety risk

A disconnected driveshaft can result in vehicle rollaway when the vehicle is placed in 'Park' without the parking brake applied, increasing the risk of a crash.

Manufacturer remedy

Depending on the vehicle model, dealers will replace the bushing and axle cover, or update the electronic parking brake software. Repairs will be performed free of charge. Interim owner notification letters were mailed June 9, 2022, and March 10, 2023. Owner notification letters were mailed June 9, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S27.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Structure: body2—
Visibility/wiper2—

The 2021 model has about a quarter as many complaints as this one. The 2023 model has about 1.5 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.