Model year record

2020 Ford Explorer Police Intercept

2 recall campaigns on file for this model year. 2 owner complaints on file.

Recalls

Recall campaignNHTSA 22V255000

Power train: axle assembly

Component
Power train: axle assembly
Manufacturer
Ford Motor Company
Vehicles affected
252,936
Reported to NHTSA
2022-04-14
Owners notified
2022-06-09

Defect description

Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer Police FHEV, Explorer Police 3.3L, and 2020-2022 Explorer 2.3L RWD, 3.0L PHEV, 3.3L FHEV, and 3.0L ST GAS vehicles. The rear axle horizontal mounting bolt may fracture and cause the driveshaft to disconnect.

Safety risk

A disconnected driveshaft can result in vehicle rollaway when the vehicle is placed in 'Park' without the parking brake applied, increasing the risk of a crash.

Manufacturer remedy

Depending on the vehicle model, dealers will replace the bushing and axle cover, or update the electronic parking brake software. Repairs will be performed free of charge. Interim owner notification letters were mailed June 9, 2022, and March 10, 2023. Owner notification letters were mailed June 9, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S27.

Recall campaignNHTSA 21V014000

Visibility: windshield wiper/washer

Component
Visibility: windshield wiper/washer
Manufacturer
Ford Motor Company
Vehicles affected
283
Reported to NHTSA
2021-01-15
Owners notified
2021-03-02

Defect description

Ford Motor Company (Ford) is recalling certain 2020 Ford Explorer Police Interceptor Utility and 2020 Lincoln Aviator vehicles. The affected vehicles contain windshield washer fluid that was contaminated with brake fluid. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 104, "Windshield Wiping and Washing Systems."

Safety risk

A washer system contaminated with brake fluid can reduce the driver's ability to clear windshield, increasing the risk of a crash.

Manufacturer remedy

Ford will notify owners, and dealers will flush out the washer system, replacing the washer bottle neck, washer pump assembly, fluid level sensor and the front and rear wiper blades. Dealers will also inspect and repair the vehicle's paint and exterior components if affected, free of charge. The recall began March 2, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21C01.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Power train2

The 2021 model has roughly the same number of complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.