Known Recalls

Model year record

2014 Ford F-550

1 recall campaign on file for this model year. 3 owner complaints on file.

Recalls

Recall campaignNHTSA 15V371000

Engine and engine cooling: exhaust system

Component
Engine and engine cooling: exhaust system
Manufacturer
HME, Inc.
Vehicles affected
8
Reported to NHTSA
2015-06-15
Owners notified
2015-07-07

Defect description

HME, Inc. is recalling certain emergency vehicles manufactured January 1, 2014, to March 31, 2015 and built on a model year 2014-2015 Ford F-550 chassis. The affected vehicles may detect an incorrect Exhaust Gas Temperature Sensor (EGT) fault indicating that the vehicle is too hot, causing the engine management system to shut down the engine and prevent its immediate restart.

Safety risk

Engine shut down and a subsequent cool down period may delay medical treatment or assistance to those needing it, increasing their risk of injury.

Manufacturer remedy

HME will notify owners, and dealers will update the Powertrain Control Module (PCM) software, free of charge. The recall began on July 7, 2015. Owners may contact HME customer service at 1-616-261-2636.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Fuel system, diesel: delivery: fuel pump263,000 mi
Engine168,000 mi

The 2013 model has about half as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.