FORD IS RECALLING CERTAIN MODEL YEAR 2008-2009 F-650 AND F-750 TRUCKS EQUIPPED WITH CATERPILLAR C7 ENGINE. THE #5 AND #6 FUEL LINES MAY CRACK AT THE FASTENING POINT TO THE COMMON FUEL RAIL AND CAUSE A FUEL LEAK.
Safety risk
A FUEL LEAK, IN THE PRESENCE OF AN IGNITION SOURCE, CAN RESULT IN A VEHICLE FIRE.
Manufacturer remedy
FORD IS WORKING WITH CATERPILLAR TO NOTIFY OWNERS AND REPAIRS WILL BE PERFORMED BY AUTHORIZED CATERPILLAR DEALERS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 8, 2010. OWNERS MAY CONTACT CATERPILLAR TOLL-FREE AT 1-800-447-4986 OR FORD AT 1-866-436-7332.
CUES, INC. IS RECALLING CERTAIN MODEL YEAR 2007-2009 SERVICE VEHICLES BUILT ON VARIOUS CHASSIS EQUIPPED WITH CARRIER AIRV CEILING UNITS, MODEL NOS. 68RV0010BA, 68RV0012CA, AND 68RV0010EA. THE HEATER ELEMENT IN THESE ASSEMBLIES MAY BE DEFECTIVE WHICH COULD CAUSE THE UNIT TO CREATE SMOKE OR SPARKS.
Safety risk
THIS DEFECT COULD RESULT IN A FIRE.
Manufacturer remedy
CUES IS WORKING WITH CARRIER TO REMEDY THE AFFECTED VEHICLES. REPAIRS WILL BE MADE BY CARRIER FREE OF CHARGE. PLEASE SEE CARRIER'S DEFECT REPORT 09E-053. THE SAFETY RECALL BEGAN ON JANUARY 5, 2010. OWNERS MAY CONTACT CARRIER AT 1-877-584-7059 OR CUES AT 1-407-849-0190.
FORD IS RECALLING 2,811 MY 2008-2009 F-650 AND F-750 TRUCKS EQUIPPED WITH C7 OR C9 CATERPILLAR DIESEL ENGINES. THE FUEL PUMP OUTLET CHECK PLUG MAY BE CRACKED WHICH COULD CAUSE FUEL TO SPRAY AND LEAK.
Safety risk
FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
Manufacturer remedy
FORD IS WORKING WITH CATERPILLAR (PLEASE SEE 08E042). CATERPILLAR WILL REPLACE THE FUEL PUMP PLUG FREE OF CHARGE. OWNERS MAY CONTACT CATERPILLAR AT 1-800-447-4986, OR FORD AT 1-800-343-5338 (FLEET OWNERS) OR 1-866-906-9811 (MOTOR HOME OWNERS).
ON CERTAIN TRUCKS EQUIPPED WITH CATERPILLAR C7 OR C9 DIESEL ENGINES, A FUEL PUMP FAILURE WILL DILUTE THE ENGINE OIL WITH FUEL AND MAY CAUSE THE TURBOCHARGER TO FAIL AND CAUSE LOSS OF THROTTLE CONTROL WITH WARNING.
Safety risk
THE WARNING MAY BE EXPERIENCED BY ERRATIC PERFORMANCE AND EXCESSIVE SMOKE. BOTH OF THESE CONDITIONS MAY RESULT IN A SITUATION WHERE A VEHICLE CRASH COULD OCCUR.
Manufacturer remedy
FORD IS WORKING WITH CATERPILLAR TO HAVE THE FUEL PUMP REPLACED FREE OF CHARGE (PLEASE SEE 07E053). OWNERS MAY CONTACT CATERPILLAR AT 309-675-6496 OR FORD AT 1-800-392-3673.
Owner complaints
A complaint is one person's report to a federal agency. It is not a finding.
Component
Complaints
Median mileage
Service brakes, hydraulic
1
80,000 mi
Unknown or other
1
164,890 mi
The 2007 model has about a third as many complaints as this one. The 2009 model has 2 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.
Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.