Model year record

2002 Ford F Series

1 recall campaign on file for this model year. 43 owner complaints on file.

Recalls

Recall campaignNHTSA 03V094000

Structure

Component
Structure
Manufacturer
SOUTHERN COMFORT CONVERSIONS
Vehicles affected
3,674
Reported to NHTSA
2003-03-07
Owners notified
2003-03-07

Defect description

CERTAIN PICKUP TRUCK, VAN, AND MINI VAN CONVERSIONS EQUIPPED WITH SOUTHERN COMFORT BUILT RUNNING BOARDS THAT CONTAIN CERTAIN COURTESY LIGHTS MANUFACTURED BY AMERICAN TECHNOLOGY COMPONENTS, INC. THESE UNITS CONTAIN A COURTESY LIGHT OR LIGHTS THAT MIGHT OVERHEAT WHEN THE WIRE HARNESS IS EXPOSED TO EXCESSIVE MOISTURE AND ROAD SALT.

Safety risk

THIS OVERHEATING CONDITION CAN CAUSE THE RUNNING BOARD TO MELT OR CAUSE A FIRE.

Manufacturer remedy

DEALERS WILL REPLACE THE WIRING HARNESS ON THESE RUNNING BOARDS. OWNER NOTIFICATION BEGAN MARCH 7, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SOUTHERN COMFORT AT 1-800-745-6096.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Engine6119,000 mi
Engine and engine cooling5122,580 mi
Engine and engine cooling: engine415,000 mi
Fuel system, gasoline4102,000 mi
Electrical system266,000 mi
Fuel/propulsion system266,000 mi
Power train240,000 mi
Unknown or other226,780 mi
Electrical system: ignition170,000 mi
Electronic stability control (ESC)1190,000 mi
Engine and engine cooling: engine: gasoline147,345 mi
Engine and engine cooling: exhaust system177,249 mi
Fuel system, diesel: storage: tank assembly195,000 mi
Fuel system, other1124,592 mi
Power train: automatic transmission134,000 mi
Power train: driveline1
Service brakes1190,000 mi
Service brakes, hydraulic: antilock/traction control/electronic limited slip: control unit/module147,000 mi
Steering1134,549 mi
Steering: column145,586 mi
Structure: body1134,549 mi
Vehicle speed control1154,000 mi
Vehicle speed control: accelerator pedal1212,003 mi
Vehicle speed control: cruise control119,889 mi

The 2001 model has about half as many complaints as this one. The 2003 model has 43 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.