Model year record

2019 Ford Fusion Energi

1 recall campaign on file for this model year. 161 owner complaints on file.

Recalls

Recall campaignNHTSA 19V099000

Hybrid propulsion system

Component: Hybrid propulsion system
Manufacturer: Ford Motor Company
Vehicles affected: 2,108
Reported to NHTSA: 2019-02-15
Owners notified: 2019-04-02

Defect description

Ford Motor Company (Ford) is recalling certain 2019 Fusion Energi Hybrid models. The affected vehicles may not adequately protect against direct and indirect contact of high voltage sources during normal operation. As such, these vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) number 305, "Electric-Powered Vehicles: Electrolyte spillage and electrical shock protection."

Safety risk

Potential contact with high voltage sources increases the risk of injury.

Manufacturer remedy

Ford will notify owners, and dealers will install a Bus Electrical Center (BEC) cover over the high voltage fuses, free of charge. The recall began April 2, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19C05.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

Component	Complaints	Median mileage
Electrical system	107	25,000 mi
Engine	11	30,000 mi
Fuel/propulsion system	10	—
Unknown or other	8	7,500 mi
Power train	7	—
Communication: manufacturer telematics	2	20,000 mi
Seats	2	30,000 mi
Service brakes	2	—
Vehicle speed control	2	350 mi
Visibility/wiper	2	—
Communication: auto crash notification	1	22,000 mi
Electrical system: propulsion system: traction battery: management system/energy control module (BMS/BECM)	1	—
Hybrid propulsion system	1	60,000 mi
Lane departure: assist	1	—
Lane departure: warning	1	—
Latches/locks/linkages: trunk lid: latch	1	—
Steering	1	—
Structure: body	1	29,000 mi

The 2018 model has 13 times as many complaints as this one. The 2020 model has 3 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.