Model year record

1998 Ford Windstar

11 recall campaigns on file for this model year. 1,949 owner complaints on file.

Recalls

Recall campaignNHTSA 15V608000

Suspension: rear: axle: non-powered axle assembly

Component: Suspension: rear: axle: non-powered axle assembly
Manufacturer: Ford Motor Company
Vehicles affected: 283,413
Reported to NHTSA: 2015-09-29
Owners notified: 2015-10-21

Defect description

Ford Motor Company (Ford) is recalling certain model year 1998-2003 Windstar vehicles manufactured September 2, 1997, to July 3, 2003. The affected vehicles were previously remedied to safeguard against the rear axle cracking from corrosion, however, the remedy brackets may have been misinstalled. The incorrect bracket installations may limit the effectiveness of the service repair for NHTSA recalls 10V-385, 12V-193, and 12V-195.

Safety risk

If the brackets were not installed properly, the rear axle may fracture, affecting the vehicle handling and increasing the risk of a crash.

Manufacturer remedy

Ford will notify owners, and dealers will inspect the brackets to verify their proper installation. If a bracket is found to have been misinstalled, the rear axle will be replaced. These repairs will be performed free of charge. The began on October 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S27.

Recall campaignNHTSA 12V193000

Power train: axle assembly

Component: Power train: axle assembly
Manufacturer: FORD MOTOR COMPANY
Vehicles affected: 27,000
Reported to NHTSA: 2012-05-03
Owners notified: 2012-06-19

Defect description

FORD IS RECALLING CERTAIN MODEL YEAR 1998-2003 WINDSTAR VEHICLES MANUFACTURED FROM SEPTEMBER 1, 1997, THROUGH JULY 3, 2003, AND CURRENTLY REGISTERED OR ORIGINALLY SOLD IN VIRGINIA. OVER TIME, CORROSION CAN WEAKEN THE REAR AXLE MAKING IT SUSCEPTIBLE TO TORSIONAL STRESS. CORROSION AND STRESS CAN LEAD TO CRACKS WHICH, IF UNDETECTED, CAN INCREASE AND RESULT IN A COMPLETE FRACTURE OF THE AXLE.

Safety risk

A FRACTURED AXLE CAN AFFECT VEHICLE HANDLING AND INCREASE THE RISK OF A CRASH.

Manufacturer remedy

FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT AND INSTALL REAR AXLE REINFORCEMENT BRACKETS, OR REPLACE THE AXLES, AS NECESSARY. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE RECALL BEGAN ON JUNE 19, 2012. OWNERS MAY CONTACT FORD AT 1-866-436-7332.

Recall campaignNHTSA 12V195000

Suspension: rear: axle: non-powered axle assembly

Component: Suspension: rear: axle: non-powered axle assembly
Manufacturer: FORD MOTOR COMPANY
Vehicles affected: 9,192
Reported to NHTSA: 2012-05-03
Owners notified: 2012-06-01

Defect description

FORD IS RECALLING CERTAIN MODEL YEAR 1998-2003 WINDSTAR VEHICLES MANUFACTURED FROM SEPTEMBER 1, 1997, THROUGH JULY 3, 2003, REGISTERED IN PUERTO RICO. DUE TO INCREASED STRESSES CAUSED BY HIGH CYCLES OF TORSIONAL LOADING, SPECIFIC TO THIS MARKET, THE REAR AXLE CAN CRACK.

Safety risk

A FRACTURED AXLE MAY RESULT IN A LOSS OF VEHICLE CONTROL, INCREASING THE RISK OF A CRASH.

Manufacturer remedy

FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT AND INSTALL A REINFORCEMENT BRACKET ON THE REAR AXLE OR REPLACE THE AXLES, AS NECESSARY. THIS SERVICE WILL BE PROVIDED FREE OF CHARGE. THE RECALL BEGAN ON JUNE 1, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.

Recall campaignNHTSA 10V385000

Suspension: rear: axle: non-powered axle assembly

Component: Suspension: rear: axle: non-powered axle assembly
Manufacturer: FORD MOTOR COMPANY
Vehicles affected: 492,650
Reported to NHTSA: 2010-08-26
Owners notified: 2010-10-20

Defect description

FORD IS RECALLING CERTAIN MODEL YEAR 1998-2003 WINDSTAR VEHICLES MANUFACTURED FROM SEPTEMBER 1, 1997 THROUGH FEBRUARY 28, 2003 AND CURRENTLY REGISTERED OR ORIGINALLY SOLD IN CONNECTICUT, DELAWARE, DISTRICT OF COLUMBIA, ILLINOIS, INDIANA, IOWA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, AND WISCONSIN. AFTER MANY YEARS OF VEHICLE SERVICE IN THESE AREAS, CORROSION CAN WEAKEN THE REAR AXLE, MAKING IT SUSCEPTIBLE TO TORSIONAL STRESS. CORROSION AND STRESS CAN LEAD TO CRACKS WHICH IF UNDETECTED CAN PROPAGATE AND RESULT IN A COMPLETE FRACTURE OF THE AXLE.

Safety risk

A FRACTURED AXLE CAN AFFECT VEHICLE HANDLING AND INCREASE THE RISK OF A CRASH.

Manufacturer remedy

AS PARTS BECOME AVAILABLE, DEALERS WILL INSPECT AND IF NECESSARY INSTALL THE REAR AXLE REINFORCEMENT BRACKETS FREE OF CHARGE. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 20, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.

Recall campaignNHTSA 09V399000

Vehicle speed control

Component: Vehicle speed control
Manufacturer: FORD MOTOR COMPANY
Vehicles affected: 4,500,000
Reported to NHTSA: 2009-10-13
Owners notified: 2009-10-27

Defect description

FORD IS RECALLING MODEL YEARS 1995-2003 WINDSTAR, 2000-2003 EXCURSION DIESEL, 1993-1997 AND 1999-2003 F-250 SD THROUGH F-550 SD DIESEL, 1992-2003 E-150 THROUGH E-550, 1995-2002 EXPLORER, 1997 AND 2002 MERCURY MOUNTAINEER, 1995-1997 AND 2001-2003 RANGER, AND 1994 F53 VEHICLES EQUIPPED WITH THE TEXAS INSTRUMENTS SPEED CONTROL DEACTIVATION SWITCH (SCDS). THE SCDS MAY LEAK INTERNALLY AND THEN OVERHEAT, SMOKE, OR BURN.

Safety risk

A VEHICLE FIRE COULD OCCUR WITH OR WITHOUT THE ENGINE RUNNING.

Manufacturer remedy

FORD WILL NOTIFY OWNERS THAT DEALERS WILL INSTALL A FUSED WIRING HARNESS IN LINE WITH THE SCDS. ON 1999-2003 WINDSTAR VEHICLES WITH A LEAKING SCDS, DEALERS WILL ALSO INSPECT THE ABS CONTROL MODULE CONNECTOR AND REPAIR AS NECESSARY. REPAIRS WILL BE COMPLETED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 27, 2009. OWNERS MAY CONTACT FORD AT 1-888-222-2751.

Recall campaignNHTSA 01V199000

Suspension: front: springs: coil springs

Component: Suspension: front: springs: coil springs
Manufacturer: FORD MOTOR COMPANY
Vehicles affected: 198,583
Reported to NHTSA: 2001-06-18
Owners notified: 2001-09-06

Defect description

ON CERTAIN MINIVANS ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, AND WISCONSIN, AND IN THE DISTRICT OF COLUMBIA. THE FRONT COIL SPRINGS COULD FRACTURE AS A RESULT OF CORROSION. DEPENDING ON THE LOCATION OF THE FRACTURE, A BROKEN SPRING COULD MOVE PAST THE SPRING SEAT AND CONTACT A FRONT TIRE.

Safety risk

SOME TIRES HAVE DEFLATED DUE TO CONTACT WITH A BROKEN SPRING.

Manufacturer remedy

DEALERS WILL INSTALL PROTECTIVE SHIELDS AROUND THE FRONT COIL SPRINGS. OWNER NOTIFICATION BEGAN SEPTEMBER 6, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.

Recall campaignNHTSA 00V168000

Exterior lighting

Component: Exterior lighting
Manufacturer: FORD MOTOR COMPANY
Vehicles affected: 20,637
Reported to NHTSA: 2000-06-19
Owners notified: 2000-07-19

Defect description

VEHICLE DESCRIPTION: MINI VANS, LIGHT PICKUP TRUCKS, AND SPORT UTILITY VEHICLES. OFF LEASE CANADIAN VEHICLES EQUIPPED WITH DAYTIME RUNNING LIGHTS WHICH MEET CANADIAN REQUIREMENTS AND NOT THE PHOTOMETRIC REQUIREMENTS OF FMVSS 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." ACCORDING TO FORD, THE VEHICLES WERE IMPORTED INTO THE U.S. ERRONEOUSLY.

Safety risk

THE LIGHT GIVEN OFF FROM THE DAYTIME RUNNING LIGHTS IS BRIGHTER THAN ALLOWED BY U.S. STANDARDS.

Manufacturer remedy

DEALERS WILL BE ADVISED TO DEACTIVATE THE RUNNING LIGHT FUNCTION AND TO COMPLETE ANY OUTSTANDING SAFETY RECALLS ON THESE VEHICLES.

Recall campaignNHTSA 99V147000

Service brakes, hydraulic: foundation components: master cylinder

Component: Service brakes, hydraulic: foundation components: master cylinder
Manufacturer: FORD MOTOR COMPANY
Vehicles affected: 789,723
Reported to NHTSA: 1999-06-14
Owners notified: 1999-06-16

Defect description

VEHICLE DESCRIPTION: MINIVANS. THE BRAKE FLUID MASTER CYLINDER IS RECESSED AND ORIENTED IN THE ENGINE COMPARTMENT SO THAT THE BRAKE FLUID WARNING STATEMENT EMBOSSED ON BOTH THE TOP OF THE FILLER CAP AND THE SIDE OF THE RESERVOIR BODY ARE NOT ENTIRELY VISIBLE BY DIRECT VIEW. THESE VEHICLES MAY NOT FULLY COMPLY WITH REQUIREMENTS OF FMVSS NO. 135, "PASSENGER CAR BRAKE SYSTEMS."

Manufacturer remedy

OWNERS WILL BE PROVIDED WITH NEW LABELS AND INSTALLATION INSTRUCTIONS.

Recall campaignNHTSA 97V165000

Steering: gear box: shaft sector

Component: Steering: gear box: shaft sector
Manufacturer: FORD MOTOR COMPANY
Vehicles affected: 2,250
Reported to NHTSA: 1997-09-30
Owners notified: 1997-10-27

Defect description

VEHICLE DESCRIPTION: PASSENGER VEHICLES AND MINI-VANS. THE RACK AND PINION STEERING GEARS MAY HAVE DAMAGED INPUT SHAFT BEARINGS.

Safety risk

THIS CONDITION CAN INCREASE STEERING EFFORTS, AFFECTING STEERING CONTROL.

Manufacturer remedy

DEALERS WILL INSPECT THE DATE CODE ON THE RACK AND PINION STEERING GEAR, AND, IF NECESSARY, REPLACE THOSE RACK AND PINION ASSEMBLIES THAT FALL WITHIN THE SUSPECT DATE CODE RANGE. THE DATE CODES FOR WINDSTAR MODEL VEHICLES ARE 97JB09 OR 97JC08; THE DATE CODES FOR MUSTANG MODEL VEHICLES ARE 97J09B OR 97J08B.

Recall campaignNHTSA 97V097000

Power train: automatic transmission

Component: Power train: automatic transmission
Manufacturer: FORD MOTOR COMPANY
Vehicles affected: 100,000
Reported to NHTSA: 1997-06-09
Owners notified: 1997-06-30

Defect description

VEHICLE DESCRIPTION: PASSENGER VEHICLES EQUIPPED WITH AX4S AUTOMATIC TRANSAXLES. THE LOW/INTERMEDIATE SERVO COVER CAN SEPARATE FROM THE TRANSAXLE WHILE THE VEHICLE IS BEING DRIVEN. IF THIS OCCURS, TRANSMISSION FLUID WILL LEAK CONTACTING THE CATALYTIC CONVERTER.

Safety risk

THE CATALYTIC CONVERTER TEMPERATURE MAY BE HOT ENOUGH TO IGNITE THE TRANSMISSION FLUID AND CAUSE A VEHICLE FIRE.

Manufacturer remedy

DEALERS WILL INSPECT THE TRANSMISSION AND REPLACE THESE SERVO COVERS.

Recall campaignNHTSA 97V051000

Child seat

Component: Child seat
Manufacturer: FORD MOTOR COMPANY
Vehicles affected: 202
Reported to NHTSA: 1997-04-01
Owners notified: 1997-02-05

Defect description

VEHICLE DESCRIPTION: MINIVAN EQUIPPED WITH SECOND ROW BENCH SEATS WITH OPTIONAL INTEGRATED CHILD SEAT (ICS). THE HEADREST LOCKOUT MECHANISM ON THE SEATS MAY NOT ENGAGE AND LOCK THE HEADRESTS IN THE "DOWN" POSITION, AS INTENDED, WHEN THE ICS IS DEPLOYED. A VEHICLE OCCUPANT COULD MOVE THE HEADREST TO THE "UP" POSITION.

Safety risk

AS A RESULT OF THE HEADREST BEING IN THE "UP" POSITION, A CHILD SEATED IN THE ICS WOULD RECEIVE LESS THAN THE INTENDED PROTECTION IN THE CHILD HEAD AREA IN THE EVENT OF A CRASH.

Manufacturer remedy

THE SECOND ROW BENCH SEATS HAVE BEEN REPLACED WITH SEATS BUILT WITH REVISED HEADREST LOCKOUT MECHANISMS.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

Component	Complaints	Median mileage
Power train: automatic transmission	255	82,177 mi
Engine and engine cooling: engine: gasoline	110	50,000 mi
Suspension: front: springs: coil springs	86	80,000 mi
Service brakes, hydraulic: antilock/traction control/electronic limited slip	79	35,000 mi
Vehicle speed control	57	99,000 mi
Suspension	55	120,000 mi
Wheels: lugs/nuts/bolts/studs	53	95,000 mi
Engine and engine cooling: engine	52	88,000 mi
Electrical system	42	80,000 mi
Suspension: front	41	112,000 mi
Unknown or other	40	50,930 mi
Tires	36	91,477 mi
Engine and engine cooling	32	84,000 mi
Service brakes, hydraulic	32	97,500 mi
Power train	31	96,769 mi
Steering	30	54,000 mi
Steering: rack and pinion	30	81,000 mi
Steering: linkages: tie rod assembly	29	50,000 mi
Suspension: rear	27	130,000 mi
Interior lighting	26	87,026 mi
Structure: body: door	26	—
Fuel system, gasoline: storage: tank assembly	25	73,000 mi
Structure: body	23	96,000 mi
Power train: manual transmission	22	—
Service brakes, hydraulic: foundation components	19	—
Wheels	18	155,000 mi
Tires: tread/belt	17	40,000 mi
Structure: frame and members	16	85,000 mi
Visibility: power window devices and controls	16	37,000 mi
Electrical system: ignition	15	—
Equipment: appliance: air conditioner	14	62,000 mi
Power train: axle assembly	14	104,000 mi
Steering: hydraulic power assist: pump	14	45,000 mi
Fuel system, gasoline: delivery: fuel pump	13	80,900 mi
Service brakes, hydraulic: foundation components: disc: rotor	13	33,300 mi
Steering: hydraulic power assist system	13	53,000 mi
Structure	12	52,560 mi
Service brakes, hydraulic: foundation components: master cylinder	10	80,000 mi
Steering: linkages	10	—
Visibility: windshield wiper/washer	10	—
Wheels: rim	10	41,800 mi
Electrical system: wiring	9	44,500 mi
Electrical system: wiring: front underhood	9	118,000 mi
Latches/locks/linkages: doors: latch	9	54,000 mi
Power train: automatic transmission: park/neutral start interlock switch	9	—
Suspension: rear: axle: non-powered axle assembly	9	180,000 mi
Air bags: frontal	8	—
Electrical system: wiring: interior/under dash	8	70,000 mi
Exterior lighting: headlights	8	—
Fuel system, gasoline	8	84,000 mi
Fuel system, other	8	80,000 mi
Service brakes, hydraulic: foundation components: disc	8	—
Service brakes, hydraulic: foundation components: disc: caliper	8	—
Service brakes, hydraulic: foundation components: disc: pads	8	—
Steering: steering wheel/handle bar	8	—
Electrical system: ignition: module	7	42,200 mi
Engine and engine cooling: cooling system	7	70,880 mi
Exterior lighting	7	230,000 mi
Seat belts	7	113,000 mi
Seat belts: front: anchorage	7	—
Seats	7	—
Service brakes	7	136,514 mi
Service brakes, electric	7	120,000 mi
Steering: gear box: shaft sector	7	78,000 mi
Vehicle speed control: cruise control	7	80,000 mi
Air bags	6	100,000 mi
Electrical system: 12V/24V/48V battery	6	114,000 mi
Engine and engine cooling: exhaust system	6	50,930 mi
Engine and engine cooling: exhaust system: manifold/header/muffler/tail pipe	6	55,800 mi
Power train: automatic transmission: control module (TCM/PCM/TECM)	6	140,000 mi
Steering: gear box (other than rack and pinion)	6	90,000 mi
Vehicle speed control: accelerator pedal	6	—
Visibility: windshield	6	—
Electrical system: alternator/generator/regulator	5	—
Electrical system: ignition: switch	5	—
Engine	5	155,000 mi
Engine and engine cooling: engine: gasoline: belts and associated pulleys	5	—
Engine and engine cooling: exhaust system: emission control	5	3,700 mi
Seat belts: rear/other	5	96,000 mi
Seats: front assembly: recliner	5	—
Service brakes, hydraulic: foundation components: hoses, lines/piping, and fittings	5	71,105 mi
Structure: frame and members: underbody shields	5	91,000 mi
Child seat	4	180,000 mi
Equipment	4	52,415 mi
Fuel system, gasoline: fuel injection system	4	—
Latches/locks/linkages	4	62,500 mi
Power train: driveline	4	81,250 mi
Seat belts: front: retractor	4	—
Service brakes, hydraulic: antilock/traction control/electronic limited slip: control unit/module	4	106,000 mi
Steering: hydraulic power assist: hose, piping, and connections	4	81,000 mi
Suspension: front: macpherson strut	4	—
Vehicle speed control: linkages	4	—
Electrical system: wiring: fuses and circuit breakers	3	—
Electronic stability control (ESC)	3	80,000 mi
Equipment: electrical	3	50,930 mi
Fuel system, gasoline: delivery	3	—
Fuel system, gasoline: storage: tank assembly: filler pipe and cap	3	37,000 mi
Fuel system, other: storage: fuel gauge system	3	—
Parking brake: conventional	3	—
Power train: automatic transmission: gear position indication (PRNDL)	3	55,000 mi
Service brakes, hydraulic: fluid	3	138,000 mi
Steering: hydraulic power assist: power steering fluid	3	70,000 mi
Suspension: front: springs: torsion bar	3	83,000 mi
Suspension: front: stabilizer bar	3	89,764 mi
Visibility	3	62,500 mi
Visibility: rear window wiper/washer	3	53,000 mi
Electrical system: horn	2	100,000 mi
Engine and engine cooling: cooling system: fan	2	—
Fuel/propulsion system	2	—
Latches/locks/linkages: hatchback/liftgate: lock	2	113,000 mi
Latches/locks/linkages: hood: latch	2	32,952 mi
Parking brake	2	—
Parking brake: conventional: mechanical	2	—
Power train: automatic transmission: torque converter	2	3,700 mi
Seat belts: front	2	28,000 mi
Seat belts: front: buckle assembly	2	—
Seat belts: front: webbing	2	—
Service brakes, air: antilock	2	28,500 mi
Service brakes, hydraulic: antilock/traction control/electronic limited slip: ABS warning light	2	—
Service brakes, hydraulic: pedals and linkages	2	—
Steering: rack and pinion: rack	2	—
Suspension: front: control arm	2	—
Suspension: front: control arm: upper ball joint	2	—
Suspension: front: wheel bearing	2	114,000 mi
Tires: bead	2	—
Traction control system	2	80,000 mi
Vehicle speed control: cables	2	52,700 mi
Visibility: defroster/defogger/hvac system	2	85,000 mi
Visibility: defroster/defogger/hvac system: heater core	2	—
Visibility: glass, side/rear	2	—
Visibility: rearview mirrors/devices	2	—
Wheels: hub	2	—
Child seat: harness buckle: infant	1	—
Child seat: shield assembly	1	—
Child seat: tether: strap/webbing	1	—
Electrical system: starter assembly	1	41,000 mi
Electrical system: starter assembly: relay	1	—
Electronic stability control: automatic (ASC)	1	35,000 mi
Engine and engine cooling: cooling system: radiator assembly	1	—
Equipment: electrical: radio/tape deck/CD etc.	1	—
Equipment: mechanical: accessory scissor/screw/bottle jack/lift	1	—
Equipment: mechanical: carrier/rack	1	—
Equipment: other: labels	1	—
Equipment: recreational vehicle/trailer	1	47,000 mi
Exterior lighting: brake lights	1	—
Exterior lighting: brake lights: switch	1	123,000 mi
Exterior lighting: headlights: concealment devices	1	—
Exterior lighting: tail lights	1	—
Exterior lighting: turn signal	1	114,000 mi
Exterior lighting: turn signal: switch	1	—
Fuel system, gasoline: carburetor system	1	—
Fuel system, gasoline: delivery: hoses, lines/piping, and fittings	1	—
Fuel system, gasoline: fuel injection system: fuel rail	1	—
Fuel system, gasoline: fuel injection system: injectors	1	—
Fuel system, gasoline: storage	1	—
Fuel system, other: delivery: fuel pump	1	84,554 mi
Parking brake: indicator light	1	—
Power train: automatic transmission: cooling unit and lines	1	—
Power train: automatic transmission: lever and linkage: column shift	1	—
Power train: axle assembly: axle shaft	1	—
Power train: clutch assembly	1	—
Power train: clutch assembly: pedal/hand lever(motorcycle)	1	—
Power train: driveline: differential unit	1	—
Power train: manual transmission: column shift assembly	1	—
Seat belts: front: warning light/devices	1	—
Seats: front assembly: head restraint	1	—
Seats: front assembly: power adjust	1	—
Seats: front assembly: seat heater/cooler	1	—
Service brakes, air: antilock: ABS warning light	1	—
Service brakes, air: antilock: control unit/module	1	52,350 mi
Service brakes, air: disc: caliper	1	—
Service brakes, air: disc: pads	1	—
Service brakes, air: disc: rotor	1	—
Service brakes, hydraulic: foundation components: drum	1	—
Service brakes, hydraulic: foundation components: drum: drum	1	—
Service brakes, hydraulic: foundation components: drum: wheel cylinders	1	—
Service brakes, hydraulic: power assist	1	—
Steering: column	1	—
Structure: body: hood	1	—
Structure: body: tailgate	1	—
Structure: body: trunk lid	1	—
Suspension: front: control arm: lower arm	1	—
Suspension: front: control arm: lower ball joint	1	49,000 mi
Suspension: front: shock absorber	1	—
Suspension: front: springs: air suspension system	1	60,891 mi
Suspension: multiple axle	1	—
Suspension: multiple axle: torque arm	1	3,700 mi
Suspension: rear: springs: coil springs	1	—
Suspension: rear: springs: leaf spring assembly	1	—
Tires: sidewall	1	—
Tires: valve	1	—
Trailer hitches	1	—
Unknown	1	82,000 mi
Wheels: multi piece	1	—

The 1997 model has 8 times as many complaints as this one. The 1999 model has roughly the same number of complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Open investigations

An investigation is not a recall. It indicates that NHTSA is currently evaluating an alleged defect but has not reached a final determination.

SQ99001OVERHEAD CONSOLE LOOSE OR HANGS DOWN

Structure

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.