Model year record

2020 FOREST RIVER Surveyor

4 recall campaigns on file for this model year. 5 owner complaints on file.

Recalls

Recall campaignNHTSA 20V360000

Equipment: recreational vehicle/trailer: LPG systems: furnace

Component
Equipment: recreational vehicle/trailer: LPG systems: furnace
Manufacturer
Forest River, Inc.
Vehicles affected
176
Reported to NHTSA
2020-06-19
Owners notified
2020-07-01

Defect description

Forest River, Inc. (Forest River) is recalling certain 2020 Surveyor recreational trailers equipped with a specific 30K BTU furnace. The furnace may not have been properly secured inside the furnace cabinet, allowing it to move freely inside the cabinet.

Safety risk

If the furnace moves within the cabinet, it may detach from the exhaust vent, possibly causing a build up of carbon monoxide inside the vehicle, increasing the risk of carbon monoxide poisoning or death.

Manufacturer remedy

Forest River will notify owners, and dealers will secure the furnace and verify the exhaust vent connections, free of charge. The recall began July 1, 2020. Owners may contact Forest River customer service at 1-574-642-3119 Option 2. Forest River's number for this recall is 47-1175.

Recall campaignNHTSA 20V297000

Equipment: recreational vehicle/trailer

Component
Equipment: recreational vehicle/trailer
Manufacturer
Forest River, Inc.
Vehicles affected
88
Reported to NHTSA
2020-05-22
Owners notified
2020-06-08

Defect description

Forest River, Inc. (Forest River) is recalling certain 2020-2021 Surveyor Travel Trailers, model SVT296QBLE. The safety chains are insufficient for the trailer's Gross Vehicle Weight Rating (GVWR) and may break in the event of the trailer coming unhitched.

Safety risk

If the vehicle trailer becomes detached from the tow-vehicle, the safety chains may break, leading to complete detachment and potential property damage, personal injury or a crash.

Manufacturer remedy

Forest River will notify owners, and a dealer or service center will replace the safety chains, free of charge. The recall began June 8, 2020. Owners may contact Forest River customer service at 1-574-642-3112. Forest River's number for this recall is 37-1170.

Recall campaignNHTSA 20V075000

Equipment: recreational vehicle/trailer

Component
Equipment: recreational vehicle/trailer
Manufacturer
Forest River, Inc.
Vehicles affected
4,464
Reported to NHTSA
2020-02-12
Owners notified
2020-03-20

Defect description

Forest River, Inc. (Forest River) is recalling certain 2019-2020 Surveyor, NO BO, Cherokee, R. POD, Clipper, Viking, Independence, Puma and East to West trailers. The spare tire carrier U-bolts may fail allowing the spare tire carrier and spare tire detach from the vehicle.

Safety risk

If the spare tire carrier and spare tire detach from the vehicle while in motion, it can become a road hazard and increase the risk of a crash.

Manufacturer remedy

Forest River will notify owners, and dealers will replace U-bolts, free of charge. The recall began March 20, 2020. Owners may contact Surveyor, NO BO, R. and POD customer service at 1-574-642-3119, Independence, Viking, and Clipper customer service at 1-269-467-4600, Puma customer service at -574-642-0606, East and West customer service at 1-574-264-6664 or Cherokee customer service at 1-877-426-5337. Forest River's number for this recall is 51-1133.

Recall campaignNHTSA 19V772000

Equipment

Component
Equipment
Manufacturer
Forest River, Inc.
Vehicles affected
19
Reported to NHTSA
2019-10-25
Owners notified
2019-11-07

Defect description

Forest River, Inc. (Forest River) is recalling certain 2020 Surveyor trailers, model SVT33KFKDS. A fuse of the incorrect amperage was installed for the 12V refrigerator, potentially allowing the wiring to overheat.

Safety risk

If the wiring overheats, an electrical short can occur, increasing the risk of a fire.

Manufacturer remedy

Forest River has notified owners, and dealers will replace the incorrect fuse with one of the correct amperage, free of charge. The recall began November 7, 2019. Owners may contact Forest River customer service at 1-260-499-2100. Forest River's number for this recall is 37-1108.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Structure: body2499 mi
Unknown or other2
Suspension1499 mi

The 2019 model has about half as many complaints as this one. The 2021 model has about 1.5 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.