ON CERTAIN TRAVEL TRAILERS EQUIPPED WITH SAMSUNG MICROWAVE OVENS, THESE OVENS WERE PRODUCED WITH A DEFECTIVE PANEL. AN ELECTRICAL SHORT CAN OCCUR BETWEEN CIRCUIT PATTERNS ON THE MEMBRANE PANEL, ESPECIALLY OVERLAPPED BY A "JUMPER" OR JUMP WIRE. THIS MAY CAUSE THE OVEN TO ACTIVATE WITHOUT PRESSING ANY KEY PADS.
Safety risk
AN ELECTRICAL SHORT CAN OCCUR CAUSING THE OVEN TO ACTIVATE WITHOUT PRESSING ANY KEY PADS. THIS COULD RESULT IN EXCESSIVE HEAT, SMOKE, OR POSSIBLY A FIRE.
Manufacturer remedy
SAMSUNG WILL NOTIFY CUSTOMERS AND REPAIR THE PANEL FREE OF CHARGE. IN THE MEANTIME, CONSUMERS SHOULD UNPLUG THEIR MICROWAVE, IF POSSIBLE. IF THE CONSUMER IS UNABLE TO UNPLUG THE MICROWAVE, THEY SHOULD LEAVE THE DOOR AJAR UNTIL THE PANEL IS REPLACED. CONSUMERS SHOULD NEVER USE THE MICROWAVE OVEN FOR STORAGE OR LEAVE ANY TOWELS, PAPER, CLOTH OR OTHER PRODUCTS IN THE MICROWAVE AFTER USE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SAMSUNG AT 800-932-3837 OR FOUR WINDS AT 1-219-266-1111.
VEHICLE DESCRIPTION: CERTAIN MOTORHOMES EQUIPPED WITH SAFETY BELT ASSEMBLIES PRODUCED BY AM-SAFE. ON SOME SEAT BELTS, THE BUCKLE AND CONNECTOR MAY UNLATCH DURING A COLLISION.
Safety risk
SERIOUS INJURY OR DEATH COULD OCCUR IF THE VEHICLE OCCUPANT IS NOT PROPERLY RESTRAINED.
Manufacturer remedy
AM-SAFE NOTIFIED FOUR WINDS' CUSTOMERS TO RETURN THEIR VEHICLE TO AN AUTHORIZED DEALER TO HAVE THE SEAT BELTS REPAIRED FREE OF CHARGE. OWNER NOTIFICATION BEGAN AUGUST 31, 2000. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT AM-SAFE COMMERCIAL PRODUCTS AT 219-266-8330 OR FOUR WINDS AT 219-266-1111.
Owner complaints
A complaint is one person's report to a federal agency. It is not a finding.
Component
Complaints
Median mileage
Structure: frame and members: underbody shields
1
—
The 1999 model has roughly the same number of complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.
Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.