CUES, INC. IS RECALLING CERTAIN MODEL YEAR 2007-2009 SERVICE VEHICLES BUILT ON VARIOUS CHASSIS EQUIPPED WITH CARRIER AIRV CEILING UNITS, MODEL NOS. 68RV0010BA, 68RV0012CA, AND 68RV0010EA. THE HEATER ELEMENT IN THESE ASSEMBLIES MAY BE DEFECTIVE WHICH COULD CAUSE THE UNIT TO CREATE SMOKE OR SPARKS.
Safety risk
THIS DEFECT COULD RESULT IN A FIRE.
Manufacturer remedy
CUES IS WORKING WITH CARRIER TO REMEDY THE AFFECTED VEHICLES. REPAIRS WILL BE MADE BY CARRIER FREE OF CHARGE. PLEASE SEE CARRIER'S DEFECT REPORT 09E-053. THE SAFETY RECALL BEGAN ON JANUARY 5, 2010. OWNERS MAY CONTACT CARRIER AT 1-877-584-7059 OR CUES AT 1-407-849-0190.
ON CERTAIN TRUCKS, THE SIDE WINDOW AIR BAG MODULE DIFFUSER MATERIAL MAY CONTAIN HAIRLINE CRACKS.
Safety risk
IN THE CASE OF A CRASH WITH A TRIGGER SIGNAL FOR THE WINDOW BAG MODULE, IT IS POSSIBLE THAT SUCH A DIFFUSER MAY CRACK AT THE BEGINNING OF THE AIR BAG ACTIVATION INCREASING THE RISK OF INJURY TO THE SEAT OCCUPANT.
Manufacturer remedy
DEALERS WILL REPLACE THE RIGHT, LEFT, OR BOTH SIDE WINDOW AIR BAG MODULES. THE RECALL BEGAN ON JULY 16, 2007. OWNERS MAY CONTACT DCC AT 1-843-695-5041.
Owner complaints
A complaint is one person's report to a federal agency. It is not a finding.
Component
Complaints
Median mileage
Air bags
4
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Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.