Known Recalls

Model year record

2023 GEM E2

1 recall campaign on file for this model year. No owner complaints on file.

Recalls

Recall campaignNHTSA 25V380000

Wheels: lugs/nuts/bolts/studs

Component
Wheels: lugs/nuts/bolts/studs
Manufacturer
GEM WAEV LLC
Vehicles affected
5,353
Reported to NHTSA
2025-06-23
Owners notified
2025-07-07

Defect description

GEM WAEV LLC (GEM) is recalling certain 2022-2025 e2, e4, e6, and eLXD vehicles. The retaining fasteners between the ball joint and the hub strut may have been improperly tightened, which can result in ball joint separation from the wheel.

Safety risk

Ball joint separation can cause a loss of steering control, increasing the risk of a crash.

Manufacturer remedy

Dealers will inspect and tighten the retaining fasteners or replace the ball joints as necessary, free of charge. Owner notification letters were mailed July 7, 2025. Owners may contact GEM customer service at 1-800-688-8680. This recall replaces NHTSA recall 24V971.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

No complaints recorded for this model year.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.