Genuine Scooters, LLC (Genuine Scooters) is recalling certain 2022 NIU MQiGT EVO scooters. During operation, excessive handlebar vibration can occur which may cause rider fatigue or loss of vehicle control.
Safety risk
Excessive handlebar vibration increases the risk of a crash.
Manufacturer remedy
Owners are advised not to ride their scooters until the repair has been completed. The remedy is currently under development. Owners have the option to return their scooters for a full refund. Owner notification letters were mailed August 18, 2022. Owners may contact Genuine Scooters customer service at 1-773-433-1316. Genuine Scooter's number for this recall is MQiGT EVO. The scooters in this recall are also affected by recall number 22V-597.
Genuine Scooters, LLC (Genuine Scooters) is recalling certain 2022 NUI MQiGT EVO scooters. A loss of drive power may occur due to a firmware issue in the electric motor.
Safety risk
Loss of drive power can increase the risk of a crash or injury.
Manufacturer remedy
Owners are advised not to ride their scooters until the repair has been completed. Dealers will provide new motors with new firmware, free of charge. Owner notification letters are expected to be mailed in August 2022. Owners may contact Genuine Scooters customer service at 1-773-433-1316. Genuine Scooter's number for this recall is MQiGT EVO. The scooters in this recall are also affected by recall number 22V-629.
Owner complaints
A complaint is one person's report to a federal agency. It is not a finding.
Component
Complaints
Median mileage
Steering
2
—
Vehicle speed control
2
—
Electrical system
1
—
Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.