Model year record

2014 GENUINE SCOOTER Stella

1 recall campaign on file for this model year. 1 owner complaint on file.

Recalls

Recall campaignNHTSA 14V408000

Electrical system: ignition: module

Component
Electrical system: ignition: module
Manufacturer
Genuine Scooters, LLC
Vehicles affected
800
Reported to NHTSA
2014-07-07
Owners notified
2014-08-29

Defect description

Genuine Scooters, LLC (Genuine) is recalling certain model year 2014 Stella 125 Automatic scooters manufactured December 2013 to March 2014. The affected scooters may have a faulty engine control unit (ECU) which can cause the engine to stall without warning.

Safety risk

If the engine stalls while the scooter is being ridden there is an increased risk of a crash.

Manufacturer remedy

Genuine will notify owners, and dealers will replace the ECU with a new one, free of charge. The recall began on August 29, 2014. Owners may contact Genuine customer service 1-773-433-1311.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Electrical system1101 mi

The 2013 model has about a fifth as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.