Model year record

2020 GILLIG LOW Floor

14 recall campaigns on file for this model year. No owner complaints on file.

Recalls

Recall campaignNHTSA 25V076000

Equipment: appliance: TV/radio/speakers

Component
Equipment: appliance: TV/radio/speakers
Manufacturer
Gillig, LLC
Vehicles affected
91
Reported to NHTSA
2025-02-11
Owners notified
2025-03-18

Defect description

Gillig, LLC (Gillig) is recalling certain 2019-2024 Low Floor transit buses. The rivet-nut fasteners that secure the TFT flat panel display monitor to the bus ceiling may fail, causing the monitor to detach and fall.

Safety risk

A monitor that detaches and falls from the ceiling increases the risk of injury.

Manufacturer remedy

Gillig will replace the rivet-nut fasteners, free of charge. Owner notification letters were mailed March 18, 2025. Owners may contact Gillig customer service at 1-800-735-1500.

Recall campaignNHTSA 23V740000

Power train: driveline: driveshaft

Component
Power train: driveline: driveshaft
Manufacturer
Gillig, LLC
Vehicles affected
4,286
Reported to NHTSA
2023-11-03
Owners notified
2023-12-11

Defect description

Gillig, LLC (Gillig) is recalling certain 2019-2023 Low Floor transit buses. The transmission yoke may separate, resulting in driveshaft separation and a sudden loss of drive power.

Safety risk

A sudden loss of drive power can increase the risk of a crash. Additionally, a disabled bus may require an evacuation procedure in an uncontrolled traffic situation, increasing the risk of injury to passengers.

Manufacturer remedy

Gillig will work with the equipment manufacturer, Allison Transmission Inc., to inspect and tighten the transmission yoke bolts, as necessary, free of charge. Owner notification letters were mailed December 11, 2023. Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.

Recall campaignNHTSA 22V548000

Electrical system: propulsion system: traction battery

Component
Electrical system: propulsion system: traction battery
Manufacturer
Gillig, LLC
Vehicles affected
184
Reported to NHTSA
2022-07-28
Owners notified
2022-08-16

Defect description

Gillig, LLC (Gillig) is recalling certain 2019-2022 Low Floor vehicles equipped with Cummins BP74E battery packs. The battery packs may develop a coolant leak internally, causing the battery pack to short circuit.

Safety risk

A battery short circuit increases the risk of a fire.

Manufacturer remedy

Gillig will tighten the coolant fittings and replace the coolant, free of charge. Owner notification were mailed on August 16, 2022. Owners may contact Gillig's customer service at 1-510-264-5073 or 1-800-735-1500.

Recall campaignNHTSA 22V436000

Electrical system: propulsion system: cables: fastener/connector

Component
Electrical system: propulsion system: cables: fastener/connector
Manufacturer
Gillig, LLC
Vehicles affected
169
Reported to NHTSA
2022-06-17
Owners notified
2022-08-03

Defect description

Gillig, LLC (Gillig) is recalling certain 2019-2022 Low Floor electric transit buses. The EV resolver cable connector may experience a loss of electrical connectivity, unexpectedly switching from Drive to Neutral with no warning.

Safety risk

An unexpected switch to neutral can cause a loss of vehicle propulsion and increase the risk of a crash.

Manufacturer remedy

Dealers will install a redesigned resolver cable with extended length and a new support bracket, free of charge. Owner notification letters were mailed on August 3, 2022. Owners may contact Gillig's customer service at 1-510-264-5073 or 1-800-735-1500.

Recall campaignNHTSA 22V276000

Electrical system: 12V/24V/48V battery

Component
Electrical system: 12V/24V/48V battery
Manufacturer
Gillig, LLC
Vehicles affected
592
Reported to NHTSA
2022-04-25
Owners notified
2022-06-22

Defect description

Gillig, LLC (Gillig) is recalling certain 2014-2021 Low Floor transit buses. The rear-mounted ultracapacitors may allow the engine to be started when the master battery disconnect switch is in the "OFF" position.

Safety risk

The engine may be started unexpectedly, increasing the risk of injury to anyone nearby the engine compartment during maintenance operations.

Manufacturer remedy

Dealers will update the software for the buses equipped with the Vanner Ultracapacitor system, and conduct a hard rewire for the buses equipped with the KBI system, free of charge. Owner notification letters were mailed on June 22, 2022. Owners may contact Gillig's customer service at 1-510-264-5073 for 1-800-735-1500.

Recall campaignNHTSA 21V563000

Fuel system, diesel: delivery: hoses, lines/piping, and fittings

Component
Fuel system, diesel: delivery: hoses, lines/piping, and fittings
Manufacturer
Gillig, LLC
Vehicles affected
148
Reported to NHTSA
2021-07-23
Owners notified
2021-10-15

Defect description

Gillig, LLC (Gillig) is recalling certain 2020-2021 Low Floor vehicles equipped with Cummins L9 Diesel Engines that have remote Stage 2 fuel filters and pressurized hoses. A fuel leak may occur from the fuel hose between the fuel pump and the remote fuel filter head.

Safety risk

A fuel leak in the presence of an ignition source increases the risk of a fire.

Manufacturer remedy

Cummins will replace the fuel hoses, free of charge. Owners may contact Gillig's customer service at 1-510-264-5073 or 1-800-735-1500.

Recall campaignNHTSA 21V538000

Engine and engine cooling: exhaust system: manifold/header/muffler/tail pipe

Component
Engine and engine cooling: exhaust system: manifold/header/muffler/tail pipe
Manufacturer
Gillig, LLC
Vehicles affected
78
Reported to NHTSA
2021-07-15
Owners notified
2021-10-14

Defect description

Gillig, LLC (Gillig) is recalling certain 2020-2021 Low Floor vehicles equipped with Cummins L9 Diesel Engines. The engine calibration software's management of the injection of Diesel Exhaust Fluid can allow excessive ammonia into the tailpipe exhaust.

Safety risk

Exposure to high levels of ammonia can increase the risk of injury.

Manufacturer remedy

Cummins will recalibrate the engine, free of charge. Owners may contact Gillig's customer service at 1-510-264-5073 or 1-800-735-1500.

Recall campaignNHTSA 21V487000

Suspension: rear: axle: non-powered axle assembly

Component
Suspension: rear: axle: non-powered axle assembly
Manufacturer
Gillig, LLC
Vehicles affected
86
Reported to NHTSA
2021-06-28
Owners notified
2021-07-19

Defect description

Gillig, LLC (Gillig) is recalling certain 2020-2021 Low Floor Diesel, CNG, and Battery Electric buses. The rear axle may come out of alignment during operation.

Safety risk

An improperly aligned rear axle may cause a loss of vehicle control, increasing the risk of a crash.

Manufacturer remedy

Gillig will install a new locknut, free of charge. Owner notification letters were mailed on July 19, 2021. Owners may contact Gillig's customer service at 1-510-264-5073 or 1-800-735-1500.

Recall campaignNHTSA 21V352000

Fuel system, diesel: fuel injection system: fuel rail

Component
Fuel system, diesel: fuel injection system: fuel rail
Manufacturer
Gillig, LLC
Vehicles affected
4,428
Reported to NHTSA
2021-05-14
Owners notified
2021-08-27

Defect description

Gillig, LLC. (Gillig) is recalling certain 2017-2020 Low Floor vehicles. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.

Safety risk

A fuel leak in the presence of an ignition source increases the risk of a fire.

Manufacturer remedy

Gillig will inspect the rail threads, and replace the rail as necessary, free of charge. Owner notification letters were mailed on August 27, 2021. Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.

Recall campaignNHTSA 21V291000

Structure: body: door

Component
Structure: body: door
Manufacturer
Gillig, LLC
Vehicles affected
229
Reported to NHTSA
2021-04-23
Owners notified
2021-05-14

Defect description

Gillig, LLC (Gillig) is recalling certain 2020-2021 29, 35, 40-foot Low Floor and BRT buses powered by Compressed Natural Gas (CNG). The overlap between the curb side and street side roof doors is insufficient and may allow the street side door to accidentally open.

Safety risk

An open door may strike another vehicle or structure, increasing the risk of a crash.

Manufacturer remedy

Dealers will install a new locking plate, overlap bracket, and mounting hardware, free of charge. Owner notification letters were mailed on May 14, 2021. Owner may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.

Recall campaignNHTSA 20V392000

Steering: hydraulic power assist: pump

Component
Steering: hydraulic power assist: pump
Manufacturer
Gillig LLC
Vehicles affected
531
Reported to NHTSA
2020-07-02
Owners notified
2020-08-13

Defect description

Gillig, LLC. (Gillig) is recalling certain 2013-2020 hybrid and all-electric Low Floor buses equipped with a steering system that uses a high-voltage electric motor and hydraulic pump assembly to provide power steering assist. The shaft coupling between the motor and pump may fail and cause a loss of hydraulic power steering assist.

Safety risk

A loss of power steering assist may increase the risk of crash.

Manufacturer remedy

Gillig will notify owners, and dealers will replace the motor-pump assemblies, free of charge. The recall began August 13, 2020. Owners may contact Gillig customer service at 1-800-735-1500.

Recall campaignNHTSA 20V342000

Suspension: rear

Component
Suspension: rear
Manufacturer
Gillig LLC
Vehicles affected
3,728
Reported to NHTSA
2020-06-10
Owners notified
2020-06-26

Defect description

Gillig LLC (Gillig) is recalling certain 2018-2020 Low Floor buses. The rear suspension lower control rods may experience fatigue failure due to stiffened end bushings.

Safety risk

If the rear suspension lower control rod fails, the bus may have reduced handling and stability, increasing the risk of a crash.

Manufacturer remedy

Gillig will notify owners and provide them with new lower control rods with different bushings, free of charge. This recall began June 26, 2020. Owners may contact Gillig customer service at 1-800-735-1500.

Recall campaignNHTSA 20V239000

Fuel system, other: storage: tank assembly: pressure relief devices

Component
Fuel system, other: storage: tank assembly: pressure relief devices
Manufacturer
Gillig LLC
Vehicles affected
275
Reported to NHTSA
2020-04-29
Owners notified
2020-05-15

Defect description

Gillig LLC (Gillig) is recalling certain 2018-2020 Low Floor transit buses powered by compressed natural gas (CNG). The thermally activated pressure relief device (PRD) installed on the CNG fuel system may not vent the system when exposed to heat, potentially resulting in the system rupturing.

Safety risk

If the fuel system ruptures from exposure to heat, there may be an increased risk of injury.

Manufacturer remedy

Gillig will work with Agility to notify customers and replace the PRDs, free of charge. The recall began May 15, 2020. Owners may contact Agility customer service at 1-949-267-7745 or Gillig customer service at 1-800-735-1500.

Recall campaignNHTSA 20V179000

Electrical system: wiring: fuses and circuit breakers

Component
Electrical system: wiring: fuses and circuit breakers
Manufacturer
Gillig LLC
Vehicles affected
8,224
Reported to NHTSA
2020-03-25
Owners notified
2020-04-24

Defect description

Gillig LLC (Gillig) is recalling certain 2012-2020 Low Floor buses. The circuit breaker ratings on the DEF Line Heater circuit and the Aftertreatment-Ignition circuit may be higher than the rating for the wire and connector.

Safety risk

With the improper circuit breaker rating, an electrical short in either of these circuits may increase the risk of a fire.

Manufacturer remedy

Gillig will notify owners, and dealers will replace the circuit breakers, free of charge. The recall began April 24, 2020. Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

No complaints recorded for this model year.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.