Known Recalls

Model year record

2003 GMC C4500

1 recall campaign on file for this model year. 7 owner complaints on file.

Recalls

Recall campaignNHTSA 02V202000

Suspension: rear

Component
Suspension: rear
Manufacturer
GENERAL MOTORS CORP.
Vehicles affected
952
Reported to NHTSA
2002-07-26
Owners notified
2002-08-16

Defect description

CERTAIN MEDIUM DUTY TRUCKS EQUIPPED WITH 11,000 LB. REAR AXLE HAVE A CONDITION WHERE THE REAR AXLE ANCHOR PLATE MAY FRACTURE. AS THE ANCHOR PLATE FRACTURES, THERE IS AN AUDIBLE "BANG." IF THIS INDICATION OF A CONDITION REQUIRING THE DRIVER'S ATTENTION WENT UNNOTICED OR WAS IGNORED, AND UNDER CERTAIN REBOUND, BRAKING, OR CORNERING MANEUVERS, THE REAR AXLE WOULD BE FREE TO MOVE FORE AND AFT AND PROVIDE UNEXPECTED STEERING INPUTS TO THE VEHICLE.

Safety risk

IF THIS HAPPENS WHILE THE VEHICLE IS MOVING, A CRASH COULD RESULT.

Manufacturer remedy

DEALERS WILL INSTALL A NEW REAR AXLE ANCHOR PLATE AND SPACER. OWNER NOTIFICATION BEGAN AUGUST 16, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CHEVROLET AT 1-800-222-1020 OR GMC AT 1-800-462-8782.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Engine and engine cooling1—
Exterior lighting: headlights1—
Power train1180,000 mi
Power train: driveline: differential unit13,300 mi
Service brakes, hydraulic: foundation components: disc: caliper13,300 mi
Service brakes, hydraulic: power assist: hydraulic179,000 mi
Tires1240,000 mi

The 2004 model has 7 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.