Known Recalls

Model year record

2002 GMC Denali

1 recall campaign on file for this model year. 28 owner complaints on file.

Recalls

Recall campaignNHTSA 02V253000

Seats: front assembly: head restraint

Component
Seats: front assembly: head restraint
Manufacturer
GENERAL MOTORS CORP.
Vehicles affected
558,904
Reported to NHTSA
2002-09-17
Owners notified
2002-11-08

Defect description

ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH REARWARD FOLDING HEAD RESTRAINTS ON THE SECOND ROW SEATS, TWO POTENTIAL PINCH POINTS EXIST ON EACH OF THE FOLDING HEAD RESTRAINTS WHEN THE RESTRAINTS ARE FOLDED REARWARD AS THE SEATBACK IS FOLDED DOWN.

Safety risk

IF A PERSON WERE TO INSERT THEIR FINGER(S) INTO THE PINCH POINT WHEN THE HEAD RESTRAINT FOLDS, IT COULD TRAP AND PINCH THE FINGER(S) CAUSING INJURY.

Manufacturer remedy

DEALERS WILL INSTALL PROTECTIVE COVERS OVER THE PINCH POINTS. OWNER NOTIFICATION BEGAN NOVEMBER 8, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CHEVROLET AT 1-800-222-1020, GMC AT 1-800-462-8782, OR CADILLAC AT 1-800-458-8006.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Engine and engine cooling: engine32,000 mi
Power train: automatic transmission270,000 mi
Service brakes, hydraulic: antilock/traction control/electronic limited slip231,843 mi
Air bags: frontal1—
Air bags: side/window125,000 mi
Engine and engine cooling13,200 mi
Engine and engine cooling: cooling system1—
Engine and engine cooling: engine: gasoline: belts and associated pulleys148,000 mi
Exterior lighting1—
Exterior lighting: turn signal: flasher unit1—
Latches/locks/linkages: tailgate: latch139,000 mi
Power train: automatic transmission: cooling unit and lines174,030 mi
Power train: driveline1—
Power train: driveline: universal joint132,000 mi
Seat belts: front1—
Seat belts: rear/other1—
Service brakes, air1—
Service brakes, hydraulic: foundation components: disc: caliper1—
Steering1—
Steering: rack and pinion145,000 mi
Structure1—
Suspension1—
Suspension: front: stabilizer bar177,600 mi
Unknown or other1—

The 2001 model has roughly the same number of complaints as this one. The 2003 model has about half as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.