Known Recalls

Model year record

2002 GMC Envoy XL

3 recall campaigns on file for this model year. 111 owner complaints on file.

Recalls

Recall campaignNHTSA 05V494000

Latches/locks/linkages: doors: latch

Component
Latches/locks/linkages: doors: latch
Manufacturer
GENERAL MOTORS CORP.
Vehicles affected
98,007
Reported to NHTSA
2005-10-27
Owners notified
2006-02-24

Defect description

CERTAIN SPORT UTILITY VEHICLES HAVE A REAR SIDE CLOSURE LATCH THAT MAY NOT LATCH OR UNLATCH DUE TO CORROSION CAUSED BY ROAD SPLASH, SUCH AS WATER AND ROAD SALT. THESE VEHICLES WERE ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE FOLLOWING STATES: CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA.

Safety risk

IF THE DOOR IS NOT LATCHED PROPERLY AND IT GOES UNNOTICED, IT MAY OPEN WHILE THE VEHICLE IS IN MOTION. IF AN UNBELTED OCCUPANT FELL OUT OF THE VEHICLE, PERSONAL INJURIES COULD OCCUR.

Manufacturer remedy

DEALERS WILL INSTALL A SEAL ALONG THE LOWER PART OF THE ROCKER PANEL TO PREVENT INTRUSION OF CORROSIVE MATERIAL, AND INSPECT THE REAR SIDE CLOSURE LATCHES. FUNCTIONAL LATCHES WILL BE CLEANED AND LUBRICATED. NON-FUNCTIONING LATCHES WILL BE REPLACED. THE RECALL BEGAN ON FEBRUARY 24, 2006. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438, GMC AT 1-866-996-9463, OR ISUZU AT 1-800-255-6727.

Recall campaignNHTSA 04V527000

Exterior lighting: brake lights

Component
Exterior lighting: brake lights
Manufacturer
GENERAL MOTORS CORP.
Vehicles affected
871,473
Reported to NHTSA
2004-11-01
Owners notified
2004-11-22

Defect description

ON CERTAIN SPORT UTILITY VEHICLES, VIBRATION AND HEAT MAY CAUSE THE TAIL LAMP/STOP LAMP BULB TO LOOSEN IN ITS SOCKET. IF THIS OCCURS, THE BULB MAY FLICKER AND EVENTUALLY BECOME INOPERATIVE.

Safety risk

AN INOPERATIVE BRAKE LAMP WILL NOT CONVEY THE DRIVER'S INTENTION OF STOPPING TO DRIVERS IN FOLLOWING VEHICLES, AND AN INOPERATIVE REAR TURN SIGNAL LAMP WILL NOT CONVEY THE DRIVER'S INTENTION TO TURN TO DRIVERS IN FOLLOWING VEHICLES. BOTH OF THESE FAILURES CAN INCREASE THE RISK OF A CRASH.

Manufacturer remedy

DEALERS WILL INSPECT THE TAIL LAMP/STOP LAMP ASSEMBLIES, AND IF NECESSARY, REPLACE THEM. THE RECALL BEGAN ON NOVEMBER 22, 2004. OWNERS SHOULD CONTACT CHEVROLET AT 1-800-630-2438, OLDSMOBILE AT 1-800-630-6537, BUICK AT 1-866-608-8080, OR GMC AT 1-866-996-9463.

Recall campaignNHTSA 04V046000

Visibility: windshield wiper/washer

Component
Visibility: windshield wiper/washer
Manufacturer
GENERAL MOTORS CORP.
Vehicles affected
581,394
Reported to NHTSA
2004-02-04
Owners notified
2004-07-06

Defect description

CERTAIN SPORT UTILITY VEHICLES HAVE WINDSHIELD WIPER SYSTEMS THAT WILL NOT TURN ON, CEASE OPERATION WHILE IN USE, FAIL TO TURN OFF/ON BY THEMSELVES (MOISTURE SENSITIVE WIPER SYSTEM), OR HAVE CONTINUOUS WINDSHIELD WASHER PUMP OPERATION BECAUSE THE PRESENCE OF WATER WITHIN THE WIPER MODULES CAN EITHER CAUSE A SHORT CIRCUIT OR CAN LEAD TO THE CORROSION OF COMPONENTS WITHIN THE MODULE.

Safety risk

DEPENDING ON THE OCCURRENCE AND WEATHER SITUATION, DRIVER VISIBILITY COULD BE REDUCED, WHICH COULD RESULT IN A CRASH.

Manufacturer remedy

DEALERS WILL COVER THE WINDSHIELD WIPER MODULE VENT HOLE WITH A PATCH. ALSO, THE WIPER MOTOR, CIRCUIT BOARD, AND ELECTRICAL CONNECTOR WILL BE INSPECTED TO SIGNS OF WATER INTRUSION AND/OR CORROSION AND BE REPLACED AS REQUIRED. THE RECALL BEGAN JULY 6, 2004. OWNERS SHOULD CONTACT CHEVROLET AT 1-800-630-2438; OLDSMOBILE AT 1-800-630-6537; OR GMC AT 1-866-996-9463.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Electrical system10110,000 mi
Power train: automatic transmission962,000 mi
Exterior lighting6131,000 mi
Fuel system, gasoline585,000 mi
Air bags33,000 mi
Exterior lighting: headlights338,000 mi
Exterior lighting: tail lights310,000 mi
Fuel system, gasoline: storage: tank assembly365,000 mi
Latches/locks/linkages: doors: latch340,000 mi
Visibility3110,000 mi
Electrical system: instrument cluster/panel296,000 mi
Electrical system: wiring: interior/under dash238,000 mi
Engine and engine cooling238,000 mi
Equipment: appliance: air conditioner233,000 mi
Exterior lighting: brake lights238,000 mi
Fuel system, gasoline: delivery: fuel pump290,088 mi
Fuel system, gasoline: storage: tank assembly: filler pipe and cap244,660 mi
Fuel/propulsion system2181,684 mi
Seat belts238,000 mi
Seat belts: front233,000 mi
Service brakes, hydraulic228,000 mi
Service brakes, hydraulic: antilock/traction control/electronic limited slip230,000 mi
Service brakes, hydraulic: foundation components: disc: rotor233,000 mi
Structure: body225,012 mi
Suspension2—
Tires238,000 mi
Air bags: frontal142,038 mi
Electrical system: wiring138,000 mi
Electronic stability control (ESC)1—
Engine182,000 mi
Engine and engine cooling: cooling system154,689 mi
Engine and engine cooling: engine165,097 mi
Engine and engine cooling: exhaust system: emission control133,000 mi
Engine and engine cooling: exhaust system: emission control: catalytic convertor138,000 mi
Exterior lighting: headlights: high/low beam dimmer switch110,000 mi
Fuel system, gasoline: storage148,000 mi
Latches/locks/linkages: hatchback/liftgate: lock168,082 mi
Latches/locks/linkages: tailgate: latch134,000 mi
Power train1—
Power train: automatic transmission: lever and linkage: floor shift1—
Power train: driveline170,256 mi
Power train: transfer case (4-wheel drive)136,850 mi
Steering138,000 mi
Steering: hydraulic power assist: pump133,000 mi
Structure: body: bumpers133,000 mi
Structure: body: door168,082 mi
Structure: body: hatchback/liftgate194,000 mi
Suspension: front: stabilizer bar133,000 mi
Suspension: front: wheel bearing193,000 mi
Unknown11,000 mi
Unknown or other1214,000 mi
Vehicle speed control182,000 mi
Vehicle speed control: accelerator pedal189,995 mi
Vehicle speed control: cruise control133,000 mi
Visibility/wiper182,000 mi
Visibility: windshield wiper/washer138,000 mi
Visibility: windshield wiper/washer: motor138,000 mi

The 2003 model has about a third as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.