Model year record

2002 GULF STREAM SUN Voyager

5 recall campaigns on file for this model year. 5 owner complaints on file.

Recalls

Recall campaignNHTSA 09V382000

Equipment

Component
Equipment
Manufacturer
GULF STREAM COACH, INC.
Vehicles affected
242
Reported to NHTSA
2009-10-01
Owners notified
2009-10-20

Defect description

GULF STREAM IS RECALLING CERTAIN MOTORHOMES EQUIPPED WITH NORCOLD MODEL 1200LR, 1200LRIM, AND 1201LRIM REFRIGERATORS WITH SERIAL NUMBERS BETWEEN 1273701 AND 1536607, NON-CONSECUTIVELY. A FATIGUE FAILURE IN THE SECTION OF THE COOLING UNIT WHICH CONTAINS THE REFRIGERANT COULD ALLOW THE LIQUID SOLUTION TO SLOWLY LEAK. IF A LEAK OCCURS AND THE REFRIGERATOR CONTINUES TO BE OPERATED AFTER SOLUTION CIRCULATION HAS CEASED THE HEAT SOURCE COULD GENERATE VERY HIGH TEMPERATURES. AT SUCH HIGH TEMPERATURES, THE COOLING UNIT COULD RUPTURE.

Safety risk

IF A LEAK OCCURS AND THE UNIT CONTINUES TO OPERATE, HYDROGEN GAS MAY BE EXPELLED AND CAN BE IGNITED, RESULTING IN A FIRE, POSSIBLY CAUSING SERIOUS INJURY OR DEATH.

Manufacturer remedy

GULF STREAM IS WORKING WITH NORCOLD AND THE VEHICLE'S REFRIGERATOR WILL BE REPAIRED FREE OF CHARGE. PLEASE ALSO SEE NORCOLD'S DEFECT NOTICE 09E-027. THE SAFETY RECALL BEGAN ON OCTOBER 20, 2009. OWNERS MAY CONTACT GULF STREAM AT 1-800-289-8787 OR NORCOLD'S RECALL CENTER AT 1-800-767-9101.

Recall campaignNHTSA 08V383000

Equipment: recreational vehicle/trailer

Component
Equipment: recreational vehicle/trailer
Manufacturer
GULF STREAM COACH, INC.
Vehicles affected
413
Reported to NHTSA
2008-08-05
Owners notified
2008-08-15

Defect description

GULF STREAM IS RECALLING 413 MY 1999-2002 SUN VOYAGER, SCENIC CRUISE, FRIENDSHIP, AND TOUR MASTER MOTOR HOMES EQUIPPED WITH NORCOLD REFRIGERATORS. A FATIGUE FAILURE IN THE SECTION OF THE COOLING UNIT WHICH CONTAINS THE REFRIGERANT COULD ALLOW THE LIQUID SOLUTION TO SLOWLY LEAK.

Safety risk

EXTENDED OPERATION OF A LEAKING COOLING UNIT COULD LEAD TO A FIRE FROM GAS WHICH MIGHT ESCAPE.

Manufacturer remedy

GULF STREAM IS WORKING WITH NORCOLD TO REPAIR THESE REFRIGERATORS (PLEASE SEE 08E030). NORCOLD WILL PROVIDE THERMAL SWITCH KITS TO OWNERS ALONG WITH THE NECESSARY FORMS AND INSTRUCTIONS. THE MANUFACTURER HAS NOT YET PROVIDED AN OWNER NOTIFICATION SCHEDULE FOR THIS CAMPAIGN. OWNERS MAY CONTACT NORCOLD AT 1-800-767- 9101 OR GULF STREAM AT 1-574-773-7761.

Recall campaignNHTSA 07V136000

Equipment: recreational vehicle/trailer

Component
Equipment: recreational vehicle/trailer
Manufacturer
GULF STREAM COACH, INC.
Vehicles affected
38,767
Reported to NHTSA
2007-03-20
Owners notified
2007-06-28

Defect description

CERTAIN MOTOR HOMES, FIFTH WHEEL AND TRAVEL TRAILERS EQUIPPED WITH A TWO-DOOR REFRIGERATOR, MANUFACTURED BY THE DOMETIC CORPORATION, MAY HAVE A DEFECT IN THE BOILER TUBE. PRESSURIZED COOLANT SOLUTION COULD BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.

Safety risk

RELEASE OF COOLANT UNDER CERTAIN CONDITIONS COULD IGNITE AND RESULT IN A FIRE.

Manufacturer remedy

GULF STREAM WILL BE WORKING WITH DOMETIC IN ORDER TO REPAIR THESE REFRIGERATORS (PLEASE SEE 06E076). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURN HOUSING, A THERMAL FUSE, AND A MELT FUSE FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST YOU IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSISTANCE WITH SCHEDULING OF APPOINTMENTS. THE RECALL BEGAN ON JUNE 28, 2007. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR GULF STREAM AT 1-574-773-7761.

Recall campaignNHTSA 03V330000

Trailer hitches

Component
Trailer hitches
Manufacturer
GULF STREAM COACH INC.
Vehicles affected
63
Reported to NHTSA
2003-09-03
Owners notified
2003-10-01

Defect description

ON CERTAIN MOTOR HOMES BUILT ON THE WORKHORSE W22 CHASSIS, THE DROP DOWN BRACKETS USED TO ATTACH THE HITCH TO THE FRAME RAIL EXTENSIONS MAY NOT BE ADEQUATE.

Safety risk

IN THE EVENT THAT THESE ANGLE BRACKETS WOULD FAIL, THE HITCH AND THE TOW VEHICLE COULD BECOME DISLODGED FROM THE MOTOR HOME INCREASING THE RISK OF A CRASH.

Manufacturer remedy

GULF STREAM HAS DEVELOPED A REPAIR KIT CONSISTING OF STEEL BRACKETS, SPACERS, AND MECHANICAL FASTENERS. THIS KIT CAN BE SENT DIRECTLY TO YOU OR TO A REPAIR FACILITY OF YOUR CHOOSING. OWNER NOTIFICATION IS EXPECTED TO BEGIN DURING SEPTEMBER 2003. OWNERS SHOULD CONTACT GULF STREAM AT 1-800-482-6456, EXT. 3743.

Recall campaignNHTSA 03V092000

Service brakes, hydraulic: brake fluid low warning: lamp

Component
Service brakes, hydraulic: brake fluid low warning: lamp
Manufacturer
GULF STREAM COACH INC.
Vehicles affected
998
Reported to NHTSA
2003-03-12
Owners notified
2003-05-01

Defect description

CERTAIN MOTOR HOME CHASSIS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 105, "HYDRAULIC AND ELECTRIC BRAKE SYSTEMS." THE BRAKE SYSTEM WARNING INDICATOR MAY NOT FUNCTION AS REQUIRED BY STANDARD.

Safety risk

IN SOME OF THE AFFECTED VEHICLES, THE BRAKE SYSTEM WARNING INDICATOR WILL NOT ILLUMINATE WHEN THE IGNITION IS IN THE START POSITION OR FOR A LOW BRAKE FLUID CONDITION, IF THE BODY BUILDER RELIED SOLELY UPON FORD'S IVM COMPLIANCE STATEMENT FOR THE BRAKE SYSTEM WARNING INDICATOR.

Manufacturer remedy

DEALERS WILL REPAIR THE BRAKE WARNING LAMP CIRCUIT. OWNER NOTIFICATION IS BEGAN MAY 1, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT GULF STREAM AT 1-574-773-7761.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Equipment: recreational vehicle/trailer1
Service brakes, hydraulic124,000 mi
Service brakes, hydraulic: antilock/traction control/electronic limited slip133,049 mi
Service brakes, hydraulic: brake fluid low warning: lamp123,000 mi
Suspension14,600 mi

The 2003 model has roughly the same number of complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.