Model year record

2020 HARLEY-DAVIDSON/LIVEWIRE ELW (Livewire)

1 recall campaign on file for this model year. No owner complaints on file.

Recalls

Recall campaignNHTSA 20V624000

Electrical system: propulsion system: charging: module: software

Component
Electrical system: propulsion system: charging: module: software
Manufacturer
Harley-Davidson Motor Company
Vehicles affected
1,012
Reported to NHTSA
2020-10-08
Owners notified
2020-10-19

Defect description

Harley-Davidson Motor Company (Harley-Davidson) is recalling certain 2020 LiveWire (ELW) motorcycles. The electric vehicle powertrain may unexpectedly shut down and not restart, due to a software issue in the Onboard Charging (OBC) system.

Safety risk

An unexpected loss of propulsion without the ability to restart may increase the risk of a crash.

Manufacturer remedy

Harley-Davidson will notify owners, and dealers will update the OBC software, free of charge. The recall began October 19, 2020. Owners may contact Harley-Davidson customer service at 1-800-258-2464. Harley-Davidson's number for this recall is 0176.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

No complaints recorded for this model year.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.