Model year record

2021 HARLEY-DAVIDSON RA1250S

1 recall campaign on file for this model year. 34 owner complaints on file.

Recalls

Recall campaignNHTSA 22V030000

Electrical system: instrument cluster/panel

Component
Electrical system: instrument cluster/panel
Manufacturer
Harley-Davidson Motor Company
Vehicles affected
3,917
Reported to NHTSA
2022-01-25
Owners notified
2022-02-08

Defect description

Harley Davidson Motor Company (Harley-Davidson) is recalling certain 2021 Pan America 1250S (RA1250S), Pan America 1250 (RA1250), and Sportster S (RH1250S) motorcycles. The instrument cluster module may not display the speedometer and neutral indicator at start-up when the module is below freezing temperatures. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 123, "Motorcycle Controls and Displays."

Safety risk

Operating a motorcycle without a visible speedometer or neutral indicator may increase the risk of a crash.

Manufacturer remedy

Dealers will update the instrument cluster module software, free of charge. Owner notification letters were mailed February 8, 2022. Owners may contact Harley-Davidson customer service at 1-800-258-2464. Harley-Davidson's number for this recall is 0631.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Electrical system17
Power train8
Engine5
Fuel/propulsion system2
Unknown or other2

The 2022 model has 2 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.