Model year record

2012 HARLEY-DAVIDSON Softail

1 recall campaign on file for this model year. 4 owner complaints on file.

Recalls

Recall campaignNHTSA 14V794000

Service brakes, hydraulic: foundation components: master cylinder

Component
Service brakes, hydraulic: foundation components: master cylinder
Manufacturer
Harley-Davidson Motor Company
Vehicles affected
19,015
Reported to NHTSA
2014-12-16
Owners notified
2015-01-22

Defect description

Harley-Davidson Motor Company (Harley-Davidson) is recalling certain model year 2012 FXST103, FLSTC, FLSTC103, FLSTF, FLSTF103, FXDL, FXDWG, FXDWG103, FXDC, FXDB, FLSTN, FLSTN103, FLSTC103Shrine, FLSTFB, FLSTFB103, FXS, FXS103, FLS, FLS103, FLD, FLD103, FXDF, and FXDF103 Dyna and Softail motorcycles manufactured August 22, 2011, through February 24, 2012. In the affected motorcycles, the threads for the brake line banjo bolt in the front brake master cylinder may corrode.

Safety risk

If the threads corrode, a sudden loss of brake fluid could result, causing a loss of the front brakes, and increasing the risk of a crash.

Manufacturer remedy

Harley-Davidson will notify owners, and dealers will flush and inspect the front brake master cylinder and, if necessary, replace the master cylinder, free of charge. The recall is expected to begin on January 22, 2015. Owners may contact Harley-Davidson customer service at 1-800-258-2464. Harley-Davidson's number for this recall is 0163 and 0164.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Power train12 mi
Power train: clutch assembly11,200 mi
Service brakes, hydraulic: foundation components: master cylinder11,200 mi
Wheels13,000 mi

The 2011 model has about 1.5 times as many complaints as this one. The 2013 model has 4 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.